Customer Service
Resume:
Tracy Spires
Kelso, WA *****
************@*****.***
Work Experience
Apparel Associate
Walmart-Longview, WA
December 2021 to Present
Fitting room attendant.
Answer Phones
Customer Service
Merchandising
Inventory
Pricing and sales
Stocking
Cashier
Personal Shopper
Jewelry Associate
Jewelry repair
Zoning
Claims
Announcement detail
Education
13+ in Information Technology
Pierce College - Tacoma, WA
January 2005 to May 2006
13+ in Early Childhood Education
Somerset Community College - North Branch, NJ
September 1979 to June 1980
Skills
• Mentoring (10+ years)
• Merchandising (10+ years)
• Sales (10+ years)
• Organizational Skills (10+ years)
• Pricing (10+ years)
• Computer Skills (10+ years)
Languages
• English - Fluent
Certifications and Licenses
ITC
May 2006 to Present
Computer technology programs. Excel, PowerPoint, Microsoft Word. Assessments
Food service: Customer situations — Proficient
August 2023
Identifying and addressing customer needs in a food service setting Full results: Proficient
Customer service — Proficient
November 2022
Identifying and resolving common customer issues
Full results: Proficient
Customer focus & orientation — Proficient
November 2022
Responding to customer situations with sensitivity Full results: Proficient
Sales skills — Proficient
August 2023
Influencing and negotiating with customers
Full results: Proficient
Attention to detail — Proficient
August 2024
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical receptionist skills — Proficient
August 2023
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Retail customer service — Proficient
November 2022
Responding to customer situations in a retail setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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