Human Resources Relationship Management

Curriculum vitae

PRAVIN BHIMRAO THAKRE

Address: Plot No. - 16, Pawanputra Nagar,

Sawliya Amma Darga Road, Nagpur -

440034 Maharashtra, India.

Contact: 992*******

E- Mail: *******************@*****.***

PROFILE SUMARY

A competent professional with experience in Office Administration Proficient in handling the activities in coordination with the internal / external departments for smooth business operations Demonstrated skills in relationship management coupled with expertise in handling top & confidential correspondence with clients Capable of adopting new measures and understanding the changed circumstances for fast adaptability & ensuring implementation in the organization for its benefit

Proven abilities in providing comprehensive support for executive-level staff including scheduling meetings and managing all essential tasks. Skills in maintaining records & writing the minutes of the meetings and corresponding with external & internal clients. An effective communicator with excellent interpersonal, analytical & relationship management skills CORE COMPETENCIES

• Ensuring smooth operations at all times and maintaining proper decorum & discipline by implementing & modifying the policies & procedures

• Working closely with the departments to achieve a harmonious working environment and greater operational efficiency

• Directing the office correspondence, mail management & fixed assets management

• Monitoring /coordinating activities as appropriate and preparing internal reports for management

• Gathering / updating data to maintain departmental records & databases

• Involved in preparing written documentation for the office and evaluating incoming & outgoing correspondence ORGANIZATIONAL EXPERIENCE

Since Nov. 2022 to till date Arohi FI Management Pvt. Ltd. Pune. As a Human Resource Consultant

Role:

• Assist in training and management of human resources.

• Conduct research using various methods like data collection, surveys, etc., to identify a problem and its cause.

• The HR consultant’s responsibilities include helping with the organizations recruitment process

• Advise and recommend the HR personnel to resolve everyday issues.

• Strategize and make plans to handle matters related to human resources.

• Lead all programs and projects related to human resources.

• The role of the HR consultant also is to assist in developing policies and successfully adapting them.

• Selection of appropriate HR technology and implanting the same in the organization.

• Integrate all HR Policies in the organization.

• Suggest innovative ideas for the advancements of HR.

• Review the current system and devise solutions to correct it if needed.

• Maintaining and updating all employee records for future reference.

• Ensuring compliance with business methods and HR practices is also one of the HR consultant’s responsibilities.

• Continuous reviews of processes and modifying them to handle issue Since August 2020 to Oct. 2022 Mude Consultancy Services Pvt. Ltd. Nagpur (By Mude Group of Companies, Mumbai)

As an Administrative assistant

Role

• Coordinate office activities and operations to secure efficiency and compliance to company policies

• Supervise administrative staff and divide responsibilities to ensure performance

• Manage agendas/travel arrangements/appointments etc. for the upper management

• Manage phone calls and correspondence (e-mail, letters, packages etc.)

• Support budgeting and bookkeeping procedures

• Create and update records and databases with personnel, financial and other data

• Track stocks of office supplies and place orders when necessary

• Submit timely reports and prepare presentations/proposals as assigned

• Assist colleagues whenever necessary

Since July 2018 to May 2020 Adv. P S Mirache Legal Consultant, Nagpur, As an Office Assistant

Role:

• Communicate with clients, gathering necessary documents and information to begin building a case.

• Conduct all initial research and provide information to the Lawyer.

• Manage all administrative responsibilities in the legal office.

• Draft the first copy of legal documents.

• Organize all legal documents in a confidential way.

• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation

• Draft and proofread correspondence and legal documents, such as pleadings and contracts

• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice

• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney

• Communicate with clients and witnesses to schedule meetings, interviews, and depositions

• Manage, organize, and maintain documents in paper or electronic filing systems

• Provide general administrative assistance, such as maintaining the attorney's calendar and making travel arrangements Since Nov 2010 to Mar 2018 H F C S Pvt. Ltd. Nagpur as an Office Administrator

Role:

• Overseeing administration activities including office facilities, transport facilities, security services & telephones

• Establishing and maintaining files & records for the office

• Maintaining a healthy & learning environment ensuring creative & operational development of employees

• Coordinating with the clients to answer all the queries and ensure complete customer satisfaction

• Acting as a primary point of contact between client & the employer through proper communication Role:

Since May 2005 to Sept 2010 D T D C Courier and Cargo Ltd. Nagpur. An as Office Executive

• Overseeing general office operation.

• Greeting visitors, answering a high-volume of incoming phone calls and delivering world-class service to our customers.

• Coordinating appointments and meetings and managing staff calendars and schedules.

• Supervising, mentoring, training, and coaching our office staff and delegating assignments to ensure maximum productivity.

• Coordinating domestic and international travel, including flight, hotel, and car rental reservations.

• Purchasing office supplies and equipment and maintaining proper stock levels.

• Producing reports, composing correspondence, and drafting new contracts.

• Creating presentations and other management-level reports.

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Since April 2003 to August 2005 Ajanta Motors Pvt. Ltd. Nagpur, As a Customer Service Executive

Role:

• A customer will appreciate fast response times when they want to ask a question or highlight a problem.

• When an employee acts on the feedback they received from a customer, it shows the customer that their opinion mattered.

• Employees that try to understand a customer’s point of view make a customer feel valued.

• When customers want to find their own answer to service problems, having an up-to-date FAQ page or knowledge article base can be very helpful.

• Different communication channels can support customers that have busy schedules or want flexibility in how they connect with businesses. Your employees need to be prepared to offer support through email, phone, live chat, and social media.

• When an employee delivers value beyond the customer’s expectations or adds a personal touch to the service experience, it can leave a positive impression and increase customer loyalty. IT SKILLS

• Well versed with MS Office (Word, Excel & Power-point) and Internet Applications SOFT SKILLS

• Interpersonal skill, Team Leadership, Office Administration, Data management, Customer Service, Finance, Fluent English ACADEMIC DETAILS

• MBA in Human Resource Management from D Y Patil

University, Pune

• M A in English from Dr. C V Raman University with 69.25%

• B.A. in Sociology from Tilak Maharashtra University with 48%

• HSSC in General Studies from Maharashtra Board with 45%

• SSC in General Studies from Maharashtra Board with 42% PERSONAL DETAILS

• Date of Birth: 16th August 1978

• Nationality: Indian

• Marital Status: Married

• Languages Known: English, Hindi and Marathi

• Visa Status: Required Sponsorship

• Passport Details: U 1135569 (Issued at Nagpur, Maharashtra, India. Valid up to 01/12/2029)

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