Project Manager Management

Kevin Burcroff, MBA

**** *** ****

North Charleston, SC. 29405

********@*****.***

248-***-****

Summary of Experience

●21 years in Information Technology: Contract and Full Time positions

●14 years Project Management

●7 years of Applications Development

●6 years of Database Administration

●4 years of Systems Administration

●35 years of Sales and Customer Support

Functional Experience

Integration Specialist: 1999 – 2016: MFG/PRO (QAD), Systeline, Optio, Actuate, TWL, Warehouse and ERP Systems

Project Manager: 1988 – 2020: MS Project, Multifunctional Teams, Tiger Teams, Scrum, Agile

Software Engineer: 1994 – 2020: Progress RDBMS, Optio, PCL, Actuate

Application Development: 1998 – 2015: MFG/PRO(QAD), MXP, Syteline, Unifi, Warehouse and ERP Systems.

Database Administrator: 1999 – 2018: Progress RDBMS, Oracle, SQL

Business Analyst: 1998 – 2020: Financial, Distribution, Warehouse and Manufacturing

Sales Operations 1988 - 2020: Sales to CEOs, CTO, CMO and COOs

Employment History

JDPC Software Mar 2021 - Current

Director of Growth

Develop sales of Big Data metrics for large enterprise manufacturers. Present software and capabilities via web meetings. Set up meetings for upper management.

Charleston Hardware Co Nov 2022 - July 2024

Project Manager, Office Operation, Sales

Assist a small business with Sales, office operations, Shipping, Inventory Management and Customer Service. Set up Advanced Reporting, Quality Control, Customer Feedback. Increased business for the past 2 years.

LSPediA Dec 2018 - June 2020, MI

Project Manager, Sales Support, Sales Operations Manager

Assist start-up pharmaceutical software for Drug Supply Chain Security Act (DSCSA) compliance. Implement procedures and standard operating procedures for new customer installations. Increased customer base through sales operations support and sales presentations. Increased company revenue 300%. Scrum project management.

Tata Consulting - Visteon account March 2018 - Nov 2018, MI

Principal Database Architect / Project Manager

Support MFG/PRO EB – Design application architecture in Progress RDBMS. Support 16 worldwide locations. Update databases and perform schema changes as needed. Maintained 100% uptime. Warm spare and hot swappable environment. Database mirroring and before imaging and after imaging complex environment. Ran sprints for Scrum Project Management.

Fifth Third Bank Feb 2013-March 2018, OH

Principal Application Developer

Support Unifi 5.2 – Development support of a custom Unifi application written in Progress RDBMS. Assisted in developing new functionality for changes in financial regulation. Scrum methodology.

Cognizant Technology Services (3M, AT&T accounts) Oct 2010-Nov 2016 MN, CA, AR, GA

Delivery Lead/ Senior Project Manager/DBA

Support MFG/PRO(QAD) v8.2D - OE for 1 clients. DBA services: Project Manager for 32 applications to include: MS Technology, Lotus Notes Technology, Java and PowerBuilder applications. Started as QAD Support, then Project Manager then DBA for 4 clients: 3M, Healthnet, Walmart and AT&T. ERP and Warehouse systems. Scrum process utilized.

Onshore Momentum IT Services July 2007-Oct 2010 OH

Sr. Database Architect

Support MFG/PRO v8.2D - OE for 3 clients. DBA services: DB tuning, DB monitoring. On-call 24 * 7. Supported multiple bolt-ons to MFG/PRO. Multi-DB implementation and multi-site implementation.

Ingersoll-Rand via WIPRO Nov 2007–Apr 2009 NC

Sr. Database Architect/ Project Manager – 12 mos. Contract, extended 5 mos.

Support MFG/PRO v8.2D for 14 manufacturing sites. Consolidate data for EB implementation for future. On-call 24 * 7. Supported and assisted off-shore staff to complete time critical projects. Supported multiple bolt-ons to MFG/PRO to include: Carousels, Webspeed, Picker/Packer customization, Bar Code labelers, multi-DB implementation and multi-site implementation. Project Team of 42 developers in multiple locations. ERP and warehouse systems.

Teleflex via Futrend May 2007–Nov 2007 VA

Decommission Specialist / Project Manager – 7 mos. contract

Decommission MFG/PRO v7 for ORACLE implementation. Assisted with data extracts and project management of functional teams.

Xscion February 2007–Apr 200

Contract Implementation Specialist - Navy Federal Credit Union 3mos. contract

Application support of UNIFI mortgage software on Progress 10B05 on IBM AIX. Database tuning and monitoring support provided to the DBAs. Training conducted for 2 DB2 DBAs to understand the Progress RDBMS better. Provided training to programmers on Best Practices.

Futrend Technology November 2006–Jan 2007

Contract Implementation Specialist

Supported flowcharting and reporting functions to the Defense Safety Nuclear Board and

US Department of Health and Human Services.

Starpointe Mortgage June 2006–Nov 2006

Contract Business and Mortgage Specialist

Assisted with start-up operations of a friends mortgage company efforts. Hardware and software implementation of Encompass29

Quicken Loans Livonia, MI. April 2006 – June 2006 MI

Contract DBA/Project Manager

Supported upgrade to Progress 10B05 of a large 23 terabyte environment using Lakewood and LOLA Applications for the mortgage industry.

Avery Dennison Painesville, OH. March 2004 – April 2006

Project Manager / Sr. Programmer Analyst

Supported multi location manufacturer with their business applications to include: MFG/PRO, Actuate, Syteline, Optio, and Lotus Notes. Enhanced manufacturing reports and financial reports. Supported Eagle barcode software. Help Desk support to 250+ users. Selected to be part of a global tiger team to improve quality processes for the entire corporation. Participated in a global “Tiger Team” to improve quality. Utilize project management tools – Primavera and MS Project. Support Lean Manufacturing and Six Sigma Efforts. ERP and Warehouse systems.

Flat Rock Metal, Flat Rock, MI. August 2002 – March 2004

Project Manager/Business Analyst/Programmer

Managed projects to update systems. Support small Steel Toll Processor with their ERP application written in Progress. Enhance and develop new modules. Assist with upgrade from Syteline 5.00.3 to Syteline 6.01. Assist with their Progress upgrade from 9.1A to 9.1C. Support user issues. Execution systems and warehouse management systems.

Schlumberger Houston, TX. December 2001 – January 2002

Contract Database Administrator

Assisted large datacenter support MFG/PRO and install Eb Desktop during Christmas holidays. Installed Progress v9.1C and Webspeed 3.1C. Developed programs for data migrations and CIM loads.

Central Data Systems, Farmington Hills, MI. September 2001 – November 2001 MI

Technical Services Engineer /Developer

Installed and supported V9 Progress applications. Distribution software by Nxtrend: Syteline, SX.Enterprise (Trend) v2.0.002 - v 3.0.002; Total Warehouse Logistics (TWL), Esales and Clippership. Programmed in Progress V9. Created reports and custom load programs.

XO Communications, Livonia, MI. April 2001 – August 2001

Project Manager / Account Representative

Temporary position as a telecommunication sales consultant. Sold between 75% to 120% of quota. Gained knowledge of Internet services and products including VPNs, Firewalls, T1, T3, DSL, and phone services. Provided high level of customer service and attracted new business.

LDM Technologies, Auburn Hills, MI, 02/2000 - 02/2001 MI

Project Manager/Applications Programmer

Enhanced and supported MFG/PRO manufacturing software on a HPUX 11.0 environment. Utilized Progress RDBMS for 4GL development. Assisted in database tuning and systems issues. Provided secondary support for Help Desk Applications issues. Assisted in documentation and ROI of ERP system. Created custom programs and reports. Syteline distribution software. Performed monitoring of production systems. Tracked metrics and reported to Directors monthly. Programmed using Progress V8.2 using character and graphical interfaces. Implemented Lean Manufacturing throughout the enterprise with large team of 80 people. ERP and Warehouse systems.

Oiles America Corporation Novi, MI. November 1998 – January 2000

Project Manager /ERP Specialist

Supported MFG/PRO Application for a 2 site manufacturing company. Assisted in implementation of MFG/PRO. Developed website and Intranet. Performed database design and implementation. Created custom programs and reports. Performed monitoring of production systems. Tracked metrics and reported to Directors weekly. ERP and Warehouse systems.

Danka, St. Petersburg, FL, October October 1997 – October 1998 FL

Database Administrator (Progress/ORACLE)

Maintained enterprise databases - 91 GIG. Maintained multiple databases. Implemented split databases. Maintained Report Server, Technician Paging Process. Monitored database growth. Performed maintenance to extend databases, migrate custom code. Loaded definition changes. Maintained 1500 user system. Migrated from Progress v7 to Progress v8. Maintained after- imaging (AI), 24 * 7 processing, and Client- Server configurations. Created custom programs and reports. Performed monitoring of production systems. Tracked metrics and reported to Managers weekly.

Sawtek, Orlando, FL, June 1997 – September 1997

Software Upgrade Consultant

Software migration to upgrade Manufacturing, Accounting and Finance system. Migrated MRP software from MFG/PRO v7.2f (1992 rev) to MFG/PRO v8.5e (1997 rev). Migrated 6000+ programs. Integrated 586 custom programs. Developed migration guidelines. Developed documents for future migrations. Evaluated Lotus Notes for company groupware enhancement.

DPT Maitland, FL. May 1995 – May 1997

Systems Analyst

Maintained Accounting, Finance, and Manufacturing software for company. Developed reports, upgraded software, and tuned PROGRESS databases. Developed automatic backup routines. Automated order processing. Reduced product manufacturing lead times. Used Oracle Designer 2000 to design sales lead tracking system. Created Entity Relationship Diagrams, Process Flow Diagrams. Tested EDI solutions. Reported to CFO and IT Director weekly metrics.

Travel Technologies Group Alexandria, VA. January 1994 – April 1995

Contract Programmer/Analyst

Developed reservation system for 1996 Olympics car rental and hotel rentals on an enterprise scope system. Also provided maintenance programming for cruise ships HMS QE II and HMS Star Clippers. Used ORACLE GUI and Object oriented tools. Utilized EASYCASE for reverse engineering. ODBC used for porting data.

DRI, Alexandria, VA. June 1988 – January 1994

Management Consultant

Developed personnel management systems for the US Coast Guard. Enhanced enlisted and officer workflow management. Assisted in developing digital storage procedures of certificates and citations. Supported manufacturing companies in Salt Lake City, Utah. Assisted in human resources for staffing and recruiting efforts. Developed Progress programs to create 2 applications: Personnel Management, and Award Management systems.

Education, Licenses and Certificates:

Bachelor of Science: Major: MIS, Syracuse University NY 1988

MBA: Technology Management, University of Phoenix on-line 2002

Certificates and Licenses:

QAD Systems Administration, QAD, NJ

Progress Masters, Progress, / Cedartree, DC

MFG/PRO Database Tuning, QAD/ USI, MI

MS Access, Microsoft, MI, Primavera Project Mgmt

Skills and Abilities:

Progress RDBMS v.5 - v.8.2A, RESULTS REPORTS, MASTERS PROGRESS, 4GL; Oracle (Designer 2000, CASE Tools, SQL, Erwin, GUI, 7.3.2); Lotus Notes 4.5 (LOTUS SCRIPT, DATABASE Design); Windows 95/NT/2000 (Install, partition, Registers); UNIX (AIX, Solaris, SCO, HPUX 11.0/10.2); Webspeed / FrontPage / Internet (30+ web applications); MFGPRO / MAPICS / Foresight (Versions 6.2F - V8.6B), Trend (SX.Enterprise); Syteline, Full Life Cycle Development (Coast Guard Personnel Management System, 1996 Olympics Travel & Reservation System, Manufacturing); Entity Relationship Diagrams - 5 Methodologies (ERWIN, CASE, Designer 2000, EASYCASE), Optio Designer 3, Actuate 4/5, UNIFI 5.2, APAMA, Open Edge, SONIC, SHADOW, EASY ASK, OBJECT STORE, DATA XTEND, DATA DIRECT, Provenir, ABL

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