Customer Service Shift Lead

*

Erica L. Bracken

**** *.*. ***** ***. #**, Pendleton, OR, 97801

Phone: 541-***-****

Email: ***.***********@*****.***

-Skills

-Customers service experience : 7 1/2 years

-Stocking : 4 years

- Checking freight orders : 1 year

- Shift lead experience : 1 year

- Gas attendant : 4 years

: Cashier experience : 8 years

:Fast pace work environment : 6 years

: Manufacturing experience : 2

: Good with tools.

: Great with animals,and people.

: Delivery experience 5.0* customer ratings, 84% on time or early, efficacy, good communication.

-Experience

1

2

Doordash, Dasher, Pendleton, Oregon, 97801

January, 2024 To Present

-Delivers food and groceries.

-Great customer service and fast delivery times.

December2023 - March 2024

-Previous jobs

1. Walmart, Pendleton OR, 97801 - overnight modular/retail associate

a. Work duties included : Completes mods before they are late in the system, Working on a team, Depending on the size of the mod, Set each section accordingly and as accurately as possible with the room and sections given, Place dividers accordingly to the specific items given, Removing everything in the section given ( If it is called for )Then re-organizing shelves according to the mod assigned that day. Cleaning shelves if and when mods were done, cleaning backroom to regulation standards, Adding or removing shelves as needed.

Pay rate : $19.00 dollars an hour

Reason for leaving : too many occurrences due personal reasons as needed someone to help out.

September 2021 - October 2023

2. Keystone, Pendleton, Oregon, Valances.

-Duties.

-Built different parts and accessories to trailers/ Rv’s 2

3

- Assembling and installing valances.

-Fast paced due to having a quota to fill per day. September 2011 - June 2015

Pendleton,Oregon

-Education.

-High school: Hawthorne Jr/Sr Alt. High school

-Degree: High school diploma.

-Pendleton, Oregon, 97801

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