Customer Service Team Member
Resume:
Kayla
Blountville, Tennessee *****
***********@*****.***
Professional Summary
Hardworking [Job Title] offers strong background in routine and deep-cleaning services. Reliable and punctual with consistently positive client feedback. Assists clients in schedule management, grocery shopping and cleaning.
Experience
October 2023 - December 2023
Grayson Nursing Home - Blountville, Tennessee
Housekeeper
Kept bathrooms fresh and clean with regular wipedowns, trash collection, and supply restocking.
Removed soiled sheets and towels and replaced with fresh items.
Eliminated cross-contamination in kitchen environments by keeping surfaces, appliances, and utensils clean.
June 2022 - October 2023
Food City - Blountville, Tennessee
Deli Team Member
Adhered to local, state and federal laws for food handling and sanitation.
Updated displays, cases and other customer facing areas to showcase new items and promotions.
Trained new hires in standardized department procedures.
December 2021 - March 2022
Dunkin Donuts - Kingport, Tennessee
Cashier
Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
Balanced cash drawer at beginning and end of each shift, investigating and resolving any discrepancies.
Resolved guest issues by working with customer service leaders and area managers to meet individual needs.
May 2021 - December 2021
Pizza Plus - Blountville, Tennessee
Counter Service Pizza Maker
Met all customer needs with fast, friendly and knowledgeable service.
Served fresh, delicious food within promised timeframes.
Arranged tables and decorations according to instructions.
Education
January 2013
James Madison high School Johnson city, Tennessee
I decided to leave Science Hill High School to be homeschooled after I was cruelly raped. I made a complaint to the police a month after the assault because I thought I might be pregnant, but they merely laughed at me and labeled me a liar, which turned out to be untrue as I wasn't pregnant - I was just really late. Without going into too much detail regarding the rape, I want to be blunt, disregarding what people might say about me. But it was a good thing that happened because, for the next nine years, my dad was in and out of a drug problem which I was having to look after, preventing him from overdosing and picking up drugs from the floor. Sadly, he passed away in August 2021 from a drug overdose, which broke my heart.
Skills
Customer service
Detail-Oriented
Teamwork
Infection control
Guest relations
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