Customer Service Representative
Resume:
Vernita Jefferson
Sacramento Ca. 95825
Customer Service Rep. Specialist
TO: Serious Viewers Only Please
RE: Customer Service Rep. Specialist
I am very interested in a position of Customer Service Representatives (work from home or call center). I am submitting a copy of my cover letter/resume for your viewing to verify that I am qualified for this position. I would like to thank you in advance for your time of reviewing and consideration of my information. I would be happy to meet with you at your earliest convenience to further discuss how my skills and abilities may be used within your establishment.
Sincerely,
Vernita Jefferson
WELCOME TO CUSTOMER SERVICE
Hello my name is Vernita! I would like to share with you a few reasons why I should be employed with your establishment.
I love variety, enjoy change, as well as challenges.
I embrace differences with an open mind, understanding along with empathy.
I believe that the best key to communication is to simply listen! continously strive to raise the bar when it comes to giving quality customer service.
I will stay with the sharpness of what my experience has taught me and also be willing to go the extra mile to perfect the training provided, so that my customers get the quality of service that they deserve!
In conclusion I would like to thank you for the reviewing and consideration of my employment request. I will be glad to meet with you, to see what jobs you have available that will match with my skills!
The Mortgage
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Temporary Employment Agencies
Customer Service Representative
Reported for duty as a Customer Service Representative in various places such as; National Imaging Associates, Sprint, Sacramento City Unified School District, AT&T, MCI, Internal Revenue Service, GMAC, Fortune 500, Delta Dental, Alamo Car Rental, and many more sites where the assignments lasted anywhere from 2 weeks through 6months! I have worked with Temp Job Agencies throughout the greater Sacramento area.
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Managing pharmaceutical benefits for government employees, assist with mail order prescriptions, advising of benefits to mail order, answering incoming and outgoing calls, faxing documents, processing orders and customer claims for prescriptions, obtaining prior authorizations for denied benefits, updating files with current information, collecting and processing payments while maintaining an above average level of customer service.
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