Restaurant Delivery Kitchen Staff

TARA KAPEL

Montgomery Al, ***** · 334-***-****

*********@*****.***

Punctual Togo specialist with In-depth of menu items and cash handling practices. Efficient and hardworking individual offering 13 years of experience in the fast food and dining industry, taking orders over the phone and in person. Recognized for excellent numeracy skills and enthusiastic, friendly disposition.

EXPERIENCE

DEC 2021 – NOW

TOGO SPECIALIST, JIM N NICKS COMMUNITY BBQ

-Selected food from storage and serving areas to place food in take out bags, serving trays and dishes

-Prepared restaurant delivery side station by assembling and arranging plastic, takeout bags, boxes condiments and utensils.

- Reviewed orders to determine appropriate delivery inclusions such as utensil type and quantity, napkins, straws, and promotional coupons.

-Arranged Items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of Togo containers and protect food during transportation.

-Answered Togo order phone calls, conveying menu options over telephone and accurately estimating time of delivery

-Operated cash register to accept cash, debit and credit card payments from customers.

-Kept takeout area well stocked to facilitate speedy service.

-Utilized “Aloha” to record orders and special requests, relaying orders to kitchen staff.

SEPTEMBER 2015 – CURRENT

TOGO SPECIALITS, SERVER Cracker barrel old country store

-Prepare restaurant delivery side station by assembling and arranging plastic takeout bags, boxes condiments and utensils.

-Selected food from storage and serving area to place food in takeout bags, serving trays and dishes

-Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of Togo container and protect food during transportation.

- Answered Togo order phone calls, conveying menu options over telephone and accurately estimating time of delivery

- Kept takeout area well stocked to facilitate speedy service.

-Utilized “micro” to record orders and special requests, relaying orders to kitchen staff.

-Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down counter tops.

-Utilized standard greetings and telephone etiquette when addressing and speaking with guests.

-Greeted and acknowledged guests and delivery drivers foster highest level of service

-Maintained neat and organized work areas to comply with food handling and safety regulations

-Adhered to food and drink packaging guidelines to optimize freshness.

-Served food and alcohol following company standards and state service requirements to maintain freshness and safety.

-Kept takeout area well stocked to facilitate speedy service.

-Engaged with guests making food and beverage decisions, advising on menu items availability, specials and popular meal combinations and drink pairings.

-Transacted food and drink orders at POS in person and by phone

EDUCATION

MAY 2009

HIGH SCHOOL DIPLOMA, Royal Oak High school

SKILLS

Food station set up

Food spoilage prevention

Attention to Detail

Guest Relations management

Dining area maintenance

Tableside Service

Great telephone Etiquette

Dependable and Responsible

Self-Motivated

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