Customer Service Personal Care
Resume:
ADAJE
WILLIAMS
*****************@*****.***
Mooresville, NC 28115
CONTACT
SKILLS
• Basic Housekeeping
• Adaptability and Flexibility
• Personal Care Homemaker
• Logistics and Transportation
• Truck Driving
• Lifting and sorting
• Equipment monitoring
• Cash Drawer Operations
• Food and beverage preparation
• Customer Complaint Resolution
• POS Systems
Dynamic and adaptable professional with a proven track record of delivering exceptional customer service and support across roles at Comfort Keepers and Amazon. Excelled in logistics, transportation, and personal care, demonstrating adaptability, effective communication, and a commitment to enhancing client and customer experiences. Expert in managing multiple tasks efficiently, ensuring satisfaction and operational excellence.
PROFESSIONAL SUMMARY
Caregiver
Comfort Keepers, Mooresville, NC
Delivery Driver
Amazon, Concord, NC
EXPERIENCE
June 2024 - Present
Performed light housekeeping duties including laundry, meal preparation and grocery shopping.
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• Helped clients with daily tasks, such as laundry, housekeeping, and shopping.
• Assisted residents in activities of daily living to maintain health and dignity. Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques.
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Provided compassionate care to elderly patients, adapting to their individual needs and preferences.
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• Prepared meals according to client dietary requirements. Developed meaningful relationships with clients, understanding their personal stories and daily routines.
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Engaged clients through conversation and companionship, promoting independence and meeting social requirements.
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November 2023 - June 2024
Ensured customers received their orders in a timely manner, providing excellent
• customer service at every opportunity.
• Checked delivery addresses and verified correct package delivery. Managed multiple tasks simultaneously while delivering goods within specified time frames.
•
Utilized GPS systems to accurately navigate routes while adhering to scheduled
• delivery times.
• Maintained set routes and schedules to meet customer expectations. Loaded and unloaded delivery vehicles with accuracy, ensuring all items were accounted for.
•
Crew Member
Wendys, Mooresville, NC
Pallet Stacker
Carolina Beverage, Mooresville, NC
Inbound Stower
Amazon, Charlotte, NC
Crew Member
Mcdonalds, Mooresville, NC
Operated delivery vehicle in accordance with local traffic laws, regulations, and safety standards.
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• Drove company vehicle on assigned routes to make deliveries to customers. June 2023 - October 2023
Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
•
Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
•
Coordinated with other crew members to complete assigned tasks quickly and
• effectively.
• Cross-trained in multiple positions within the store as needed.
• Handled customer complaints in a professional and courteous manner. Demonstrated excellent communication skills when dealing with customer
• inquiries and complaints.
• Placed orders into POS systems and handled cash and credit transactions.
• Memorized food and drink recipes to prepare orders with speed and accuracy. May 2022 - August 2022
Collaborated with colleagues to ensure timely completion of tasks within the
• department's timeline.
Inspected goods for damages or defects prior to stacking them onto pallets for shipment.
•
• Maintained cleanliness of work area by disposing off waste materials properly. Manually or mechanically loaded or unloaded materials from pallets, skids,
• platforms, cars, lifting devices, or other transport vehicles. May 2021 - August 2021
• Efficiently operated computer systems for tracking orders and inventory.
• Ensured that all incoming goods were properly labeled and stored correctly.
• Lifted heavy objects weighing up to 50 pounds without assistance.
• Utilized RF scanners for tracking purposes during stocking process.
• Organized items on shelves according to item numbers and size specifications. Inspected materials for damages and reported any discrepancies to the
• warehouse supervisor.
March 2020 - August 2020
Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
•
Performed cashier duties such as accepting payments, issuing change, and
• counting money back to customers.
Coordinated with other crew members to complete assigned tasks quickly and effectively.
•
• Restocked shelves with merchandise throughout shift.
• Prepared food items following established recipes and safety guidelines. Associate in Elementary Education Candidate
Virginia Wesleyan University, Virginia Beach, VA, US EDUCATION
Expected graduation May 2025
Contact this candidate