Community Health Worker
Resume:
EXPERIENCE
FLORINDA VILLAFUERTE
FRONT DESK RECEPTIONIST
1-512-***-**** ***************@*****.*** Thorndale, Tx 76577 Lone Star Circle of Care
Taylor, TX September 2018 - Present
FRONT DESK RECEPTIONIST
Handled multi-line phone system and promptly
transferred calls.
Answered questions about company location and
hours of operation.
Monitored front desk traffic to support customer
satisfaction.
Updated company databases and visitor logs with
daily data and incident information.
Welcomed on-site visitors and directed to
appropriate personnel.
Entered data into company software system.
Received payments and recorded receipts for
services.
Scheduled appointments and maintained and
updated appointment calendars.
Issued and checked visitor badges to maintain
workplace security.
Little Muchkins Learning Center
Austin, TX May 2011 - August 2018
CHILD CAREGIVER
Developed age-appropriate activities to engage
children and foster learning.
Communicated with children's parents or
guardians about daily activities, behaviors, and
related issues.
Observed children's behavior and recommended
measures for behavior improvement and
development of self-care skills.
Assisted in preparing food and serving meals and
refreshments to children.
Instructed children in health and personal habits
and toileting.
Created daily lesson plans to correspond to
children's interests.
Utilized games, toys, and books to develop and
improve cognitive skills and physical abilities.
Administered medication and minor first aid to
sick and injured children.
Cleaned and sanitized childcare toys, keeping play areas hygienic and free of harmful objects.
Promoted children's emotional development by
encouraging respect of others.
Discovered signs of emotional or developmental
troubles in children to communicate concerns to
parents.
Encouraged children to be independent and think
creatively.
Read stories and sang songs to children. Kept records on individual children, including daily observations and information about activities,
meals served, and medications administered.
Dressed children and change diapers. Sterilized bottles and prepared formulas. Regulated children's rest periods.
EDUCATION
SKILLS
LANGUAGES
Taylor High School, Taylor, TX May 2004
HIGH SCHOOL DIPLOMA
Time Management Hospitality Service
Staff Management Verbal and Written Communication
Mail Handling Word Processing
Customer Assistance Multi-Line Telephone Systems
Microsoft Office Scheduling Appointments
Confirming Transactions Bank Deposits
Front Desk Operations Office Supply Ordering
Guest Registration Data Imports
Answer Telephone Calls Patient Records Gathering
Posting Charges Information Updates
Greet Visitors Filing
Spanish
Fluent
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