Customer Service Assistant Manager
Resume:
Tiffanie Cromer
Newberry, SC *****
**************@*****.***
Authorized to work in the US for any employer
Work Experience
Bank Teller
SouthState Bank-Newberry, SC
January 2020 to August 2023
I am highly motivated and detail, oriented, professional, speaking, and challenging positions as a banker to provide excellent to the clients utilize exceptional customer service skill cash handling expertise and knowledge of banking procedures and contribute to the growth and success of financial institution Retail Assistant Manager
It's Fashion-Newberry, SC
August 2017 to December 2021
• Supervise and train staff
• Review staff performance and offer constructive feedback
• Collaborate with team leads on setting and achieving team-specific goals
• Purchase inventory based on current trends, availability of new products and customer interest
• Display merchandise to maximize purchasing appeal
• Organize sales and product demonstrations
• Write sales and customer reports and make recommendations for improvements
• Interact with customers and resolve complaints or grievances 92Y Unit Supply Specialist
U.S. Army-Newberry, SC
January 2008 to June 2016
• primarily responsible for supervising or performing tasks involving the general upkeep and maintenance of all Army supplies and equipment.
• Receiving, inspecting, loading, segregating, and delivering installation supplies and equipment.
• Operating unit-level computers
• Preparing all unit and organizational supply documents.
• Maintaining automated supply system for accounting of organizational and installation supplies and equipment.
• Issuing and receiving small arms
• Securing and controlling weapons and ammunition in security areas
• Scheduling and performing preventive and organizational maintenance on weapons
• Coordinating supply activities
• Posting transactions to organizational and installation property books and supporting transaction files Production Line Leader
Louis Rich-Newberry, SC
May 2011 to September 2014
• Schedule and coordinate meetings.
• Conduct employee performance reviews.
• Develop good customer relationships.
• Participate in recruitment and dismissal processes.
• Smooth out problems within the workplace.
• Address employee and customer concerns.
• Develop strategies for better workplace efficiency and goal achievement.
• Email and phone correspondence.
• Liaise between managers, customers and employees.
• Provide direction to staff.
• Monitor spending patterns and budget.
• Fill in for General Manager (GM) in times of absence. Make executive decisions, hold meetings and provide accountability.
• Troubleshoot POS system.
• Support ongoing learning and development of team members.
• Help create and foster a respectful and inclusive team environment. Security Guard
Caterpillar-Newberry, SC
March 2005 to January 2008
• Carrying out security checks on visitors, on arrival and exit using security scanners and other equipment
• Performing luggage checks as required
• Keeping a record of all visitors including the time of arrival and departure
• Monitoring surveillance cameras
• Responding to alarms within the premises
• Patrolling the premises regularly to ensure nothing is out of place
• Liaising with law enforcement in the case of suspected or reported criminal activity
• Performing scheduled and random checks of designated areas throughout the facility to check for any security breaches
• Assisting the maintenance staff in securing an area during a maintenance emergency Education
12 in High school
Newberry High School - Newberry, SC
Skills
• Military Experience (10+ years)
• Logistics (10+ years)
• Security (3 years)
• Supply Chain (10+ years)
• Administrative Experience (10+ years)
• Assistant Manager Experience (10+ years)
• Store Management Experience (10+ years)
• Recruiting (4 years)
• Retail Management (10+ years)
• Management (10+ years)
• Merchandising (10+ years)
• Basic math (10+ years)
• English (10+ years)
• Banking (3 years)
• Product Demos
• Surveillance
• Negotiation (10+ years)
• Supervising Experience
• Purchasing (9 years)
• Procurement
• Project Management (6 years)
Awards
Purple heart
May 2013
I was on my fourth deployment, and the convoy in front of me blew up. The protocol is to stay away from it, but the caring for people won’t allow me to hear someone yell for help knowing that they were still alive. What is your missing body parts? they were still alive with a family and friends loved ones Additional Information
Microsoft office
• Phlebotomy
• Vital Signs
• Injections
• Electronic Health Records
• Urinalysis
• Anatomy & Physiology
• Medical Terminology
• OSHA/HIPAA Compliant
• Compounding Medications
• Typing
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