Mental Health Behavioral
Resume:
Stephanie White
Momence, IL *****
**********@*****.***
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Professional Summary
Dedicated mental health professional with over 15 years of experience in behavioral health services. Proven skills in client advocacy, team leadership, and process improvement. Actively pursuing a Bachelor's degree in Social Work with a specialization in Mental Health. Known for ethical decision-making and fostering a supportive environment for clients and staff.
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Work Experience
SOAR Certified Mental Health Benefits Specialist
*Cornerstone Services, Kankakee, IL*
July 2023 - January 2024
- Facilitated Medicaid eligibility determination and enrollment, ensuring continuity of care.
- Collaborated with case managers regarding insurance changes and maintained professional relationships with community resources.
- Delivered mental health services in compliance with DMH regulations.
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Residential Service Associate
*Grand Prairie Services Behavioral Health, Bradley, IL* April 2022 - July 2023
- Assisted clients with daily living activities, managed medication, and provided transportation services.
- Supported clients in managing symptoms and developing coping skills.
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Administrative Assistant/Recruiter
*Agente Staffing, Kankakee, IL*
August 2019 - March 2022
- Generated candidate pools through strategic advertising and initial assessments.
- Organized meetings and documented discussions for efficient communication.
- Developed strong relationships with executives and hiring managers to optimize recruitment processes.
- Implemented staffing software and recruitment tools, enhancing onboarding and development plans.
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Mental Health Technician 4 - Shift Charge
*Shapiro Developmental Center, Kankakee, IL*
May 2011 - February 2013
- Supervised coworkers and patients, ensuring compliance with state and facility guidelines.
- Demonstrated sound, ethical, and independent decision-making abilities.
- Established rapport with patients and colleagues through disciplined and energetic support.
- Provided behavioral and emotional support while advocating for patients’ needs.
- Managed a unit of 20+ patients and 9+ staff per shift, ensuring quality direct care per resident care policies.
- Maintained patient charts and confidential files, prioritizing safety, respect, and dignity for residents.
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Mental Health Technician 2
*Shapiro Developmental Center, Kankakee, IL*
April 2005 - June 2019
- Monitored vital signs and documented clinical information to enhance patient care.
- Engaged patients in activities to promote emotional well-being and effective communication.
- Provided direct support and supervision to patients, ensuring a safe and supportive environment
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Administrative Assistant/Recruiter
*Agente Staffing, Kankakee, IL*
August 2019 - March 2022
- Generated candidate pools through strategic advertising and initial assessments.
- Organized meetings and documented discussions for efficient communication.
- Developed strong relationships with executives and hiring managers to optimize recruitment processes.
- Implemented staffing software and recruitment tools, enhancing onboarding and development plans.
Education
*High school diploma obtained
June 2003
Bradley Bourbonnais Community High School
*Currently working in obtaining Bachelor's Degree in Social Work (Specializing in Mental Health) At Eastern Gateway Community College, Steubenville, OH September 2021 - Present
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Skills
- Leadership & Management: Strong leadership abilities with experience in training and development, employee orientation, and supervising staff.
- Mental Health Services: Over 10 years of experience in mental health care and client support.
- Administrative & HR Skills: Proficient in administrative functions, records management, payroll, and benefits administration. Skilled in human resources, talent acquisition, and recruiting.
- Communication: Excellent communication skills with over 10 years of experience in customer service and interpersonal interactions.
- Technical Proficiency: Proficient in Microsoft Office Suite (Excel, Outlook), computer networking, and information security, with 7 years of computer skills.
- Time Management: Strong organizational skills and ability to manage time effectively.
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Certifications and Licenses
- Adult and child First Aid Certification
- Adult and child CPR Certification
- CPI Certification
- PMHNP Certification
- Valid Driver's License
- SOAR Certified
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