Legal Assistant Customer Service

KATHLEEN A. ALINDOGAN

Legazpi City, Province of Albay Bicol Region, Philippines

Email Address: ************************@*****.***

Contact Number: +639*********

PROFESSIONAL SUMMARY

Proficient and energetic organizer with excellent written and verbal communication skills and ability to control inventories, appointment schedules, and customer communication. Proactive self-learner with flexibility and able to succeed in high-level volume and fast-paced environments. WORK EXPERIENCE

ADMINISTRATIVE AIDE IV Dec 2020 - Present

Department of Public Works and Highways Region V, Legazpi City, Philippines.

(Government Agency – Job Order)

• Incoming Communications from the District Engineering Offices and other agencies that have been received, routed and forwarded to respective Divisions.

• Type correspondence, reports and other documents.

• Performed other task assigned from time to time.

• Answering phone calls and direct them when necessary

• Filed Necessary Documents.

SECRETARY Jan 2023 - Jan 2023

JD Legaspi Construction • Makati City, Philippines

• Managing the daily/weekly/monthly agenda and arrange new meetings and appointments.

• Preparing and disseminating correspondence, memos and forms.

• Answering phone calls and direct them when necessary. CUSTOMER SERVICE Jan 2020 - Dec 2020

Yashano Mall • Legazpi City, Albay, Philippines

• Help customers with complaints and questions, give customers information about products and services, take orders, and process returns.

• Keep records of customer interactions, process customer accounts and file documents.

• To follow communication procedures, guidelines, and policies. SALES CLERK Sep 2018 - Oct 2019

SM MALL Appliances • Legazpi City,Albay, Philippines

• To undertake sales and customer service duties required to operate and be responsible.

• To assist the customer in finding the products they are looking for.

• Answer customer inquiries and provide information on products, returns and store policies.

• Keep track of stock levels, order and receive new inventory to ensure that products are always available for customers.

EDUCATION

Bachelor of Science in Information Technology Jun 2018 - Apr 2020 Computer Communication Development Institute Legazpi City, Philippines. College Graduate/Bachelor’s Degree

Bachelor of Science in Information Technology Jun 2014 - Mar 2018 Divine Word College of Legazpi City, Philippines

SKILLS

• Computer Literate

• Proficient in Microsoft Word, Excel, Access and PowerPoint

• Oriented in Customer service

• Ability to work independently and fast learner

• Ability to build relationships with clients quickly.

• Ability to work under pressure

• With Pleasant Personality.

• Excellent verbal and written communication skills.

• Driving.

ADDITIONAL INFORMATION:

TECHNICAL EXPERTISE: LANGUAGES SPOKEN:

1. Graphic Design English and Tagalog Languages.

2. Video Editor

3. Canva

4. Adobe Photoshop

5. Competent knowledge of html coding techniques.

6. Microsoft Office such as: MS Word, Excel, PowerPoint and Access.

Contact this candidate