Customer Service Experience

Toyna Belt

Professional Customer Service/Freelance Photographer

Contact Frisco, TX 469-***-****

******************@*****.***

Profile Organized, dedicated, and ambitious customer service professional with excellent attention to detail, and a thirst for learning. Interested in working closely with other experienced customer service individuals and contributing to a successful environment. Offering over 25 years of customer service experience, 10 years contract photography, and 26 years of retail service/management experience. Experience

June – July 2024 Lam Facial Plastics – Front Office Liaison Daily check in/out of patients, enter patient demographics into Advanced MD EHR, assist patients with demographics, multitasking by placing patients in rooms while assisting with other office related duties

(answering phones, send/receiving faxes, answering emails, etc) Nov 2016 – June

2024

Oct 1997 – Feb

2023

Nov 1996 – Jan

2006

Aug 1990 – July

1994

David’s Bridal – Bridal Sales Stylist

Consistently honor all service and selling vows, outfit each bride/customer head to toe, sell gowns and accessories, determine styling preferences, take measurements, take payments and select suitable gowns for fittings, provide exceptional customer service to multiple customer concerns with confidence Kohls – POS Manager

Perform cash/credit/check transactions for purchases, handle returns, return merchandise to proper area, promote sales events, execute operational processes effectively and efficiently, train incoming cashiers/sales agents, clear/straighten areas, visual merchandiser, and other customer service-related duties Contracted Labor – Cruise Lines – Freelance Photographer

SS Independence Hawaii – 1996 – 1997 – photographer

Celebrity Cruises – 1999 – 2000 – photographer

P&O Princess Cruises – 2000 – 2002 – photographer

Crystal Cruises – 2002 – 2006 – photographer, assistant manager, photo developer Marriott Full Service (Dallas, TX) – Front Desk Agent Check in/out services, follow company policy and procedures, assist housekeeping, online sales/reservations, communicate in a professional manner, and assist with other office related duties Education

1994 - 1997 Brooks Institute (Santa Barbara, CA) – Professional Photography Program Certified Freelance Photographer

Key skills and

characteristics

· Critical thinking

· Handling pressure

· Leadership

· Problem solving

· ·Internet Savvy

· ·Exceptional Customer Service

· Adaptability

Contact this candidate