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Customer Service Administrative Assistant

Location:
Cohoes, NY
Posted:
September 06, 2024

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Resume:

Isaiah Walker

freight member

Waterford, NY *****

****************@*****.***

+1-518-***-****

To utilize my administrative capabilities to serve your mission and clients. SUUMARY OF QUALIFICATIONS:

• Customer Service Representative/Administrative Assistant

• Excellent Customer Service (Call Center - 3 years)

• Strong communication skills (verbal and oral)

• Effective problem solving

• Computer literacy skills (MS word, Excel, Access and Microsoft Word)

• Well organized, effective worker

• Strong attention to detail

• Strong interpersonal skills

Authorized to work in the US for any employer

Work Experience

Clean Room Technician

Janitronics-Malta, NY

January 2024 to Present

clean the equipment and the workplace as well as monitor possible residual materials with the aim of working in a neat and clean environment which adheres to the quality guidelines so as to prevent accidents and incidents. Duties includes vacuum, mopping, detailing, scrapping residual on floors,garbage removal, wall wipe down etc

Cashier/Customer Service

Speedway LLC-Clifton Park, NY

February 2023 to April 2024

Greets customers and provides excellent customer service. Pumps gas, washes windshields and checks fluid levels in vehicles. Maintains overall cleanliness of the business. Stocks shelves and coolers. Overnight Freight Associate

Walmart-Clifton Park, NY

July 2021 to February 2023

Handles and processes freight in a safe and correct manner through the facility to the Stores. Loads, unloads, orderfills, packs, and/or processes freight in an accurate and timely manner. Tells management about unsafe working conditions, damaged products, or improper procedures in the facility. Order Selector

USUDA-Castleton-on-Hudson, NY

February 2021 to August 2022

Successfully handled pallet-jack, pull orders, stock merchandise. Pick, pack and release orders. Received and counted stock items and recorded data manually and using computer. Examined and inspected stock items for wear and defects, reporting any damage to supervisors Shift Leader

Xtra Mart gas station-Clifton Park, NY

August 2018 to February 2021

Start paperwork at 5am, supervised store and employees,prepare breakfast and lunch such as pizza, burgers, sandwiches bbq chicken ect I also made trips to the bank for deposit and trips to post office to drop mail to corporations,cover other stores and shifts if needed, compared other stores gas prices to determine if we should lower the price for gas, check gas for any water leaks that may have gotten in the tanks using a dip stick, perform lottery count, ciggs count, worked cooler and general maintenance Lead freight supervisor

The Home Depot-Albany, NY

June 2017 to November 2019

Unload bulk pallets off trucks with reach truck forklift and stage them for associates to work on including myself. Place overstock on top of bay with cherry picker or reach truck forklift. Take lumber off truck with propane forklift and stage.

Maintenance Worker

Fulton restoration plaza-Brooklyn, NY

June 2015 to September 2017

Set-up rooms and event tents for guests, sweep,mop, take trash out, buff floors/wax etc Education

GED in law

Legal studies - Brooklyn, NY

2000 to 2003

Skills

• Reach Truck

• Shift Management

• Pallet Jack

• Forklift

• Order Picker

• Shift management

• Restaurant experience

• Customer service

• Computer skills

• Residential cleaning

• Floor care

• RF scanner

• Baking

• Cooking

• Reach truck

• Cherry picker

• Cash register

Awards

homer award

January 2016

I have gotten a award from home depot for putting customers first and going above and beyond at work Certifications and Licenses

reach truck and order picker license

August 2014 to Present

Order picker to put items on top of bays and reach truck to get pallets of freight off bays Forklift Certification



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