Human Resources Home Care

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Monica Lynn Dabbs

*** ********** *****, **. ******, TN 37122 615-***-****

Experience

July 2021 to current

Simply Elite In Home Care

Human Resources Director. Caregiver applications, backgrounds, audit files for monthly backgrounds, audit files for Tennessee State insurance pqrograms and what was required in personnel files in which I scored a 100% for 2 years. Application work for DCS approval to provide services. Jan 2020 to May 2020

Cognosante

Case Analyst II. Identify & solve consumer disputes related to their elected healthcare coverage as outlined on their 1095- A. Making outbound calls to consumers to gather information or deliver the outcome of our research, complete casework to meet service level agreements, apply triage, research, collaboration & technical knowledge to resolve transaction & processing issues, analyzing of discrepancies in the eligibility reconciliation process for multiple stakeholders, reporting findings for continuous process improvement of the resolution & reconciliation process. March 2013 to June 2015

Cared for sick mother and mother in law

Oct. 2006 to March 2013

Silverplume Assisted Living/MD Senior Care LLC

Recruiting, on boarding, orientation, counseling, exit interviews, develop, and interpret handbook, interpret appropriate personnel laws, workers comp claims, safety training, payroll, accts receivables, payables, P&L statements, taxes, marketing, implement healthcare facilities regulations, training and development, review and implement plan of care for residents, communicate and confer with doctors, nurses, physical therapists, home health and pharmacists, oversee MARS sheets and medication management, communicate with family of qresidents Oct 2008 to Jan 2011

Overton Transportation

Recruiting, scheduling interviews, background checks, MVR checks, HR reports on turnover, promotions affirmative action projections, New Hire Orientation, Payroll for 130, Implementation and Administration of benefits, Process new hire paperwork, annual review packets, terminations, process unemployment claims and EEOC claims with a 100% success rate on denials, Process FMLA requests, tracking attendance, Facilitate and conduct staff and employee training initiatives & classes

July 2004 to Sept 2006

Overton Distributors

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Recruiting, scheduling interviews, background checks, MVR checks as well as HR reports, New Hire Orientation, Payroll for 160 employees, Administration of benefits, Process new hire paperwork, annual review packets, conduct terminations and exit interviews, process unemployment claims with a 90% success rates and file maintenance, Process FMLA requests, tracking time and attendance records, Manage HR systems and processes for distribution center, transportation division and corporate, Interpret policies and procedures to ensure compliance with state and federal laws and regulations, Consult with and advise managers and supervisors of actions that may need to be taken, Facilitate and conduct staff and employee training initiatives and classes Sept 2003 to July 2004

Berkley Risk Administrators

Manage medical case files for continued medical treatment. Follow up with physicians on continued medical treatment. Update files on continued medical treatment. Approve physician and medical treatment for work comp injury, Examine medical claims and process if related to work comp injury, Pay related medical claims, Process denial letters, Reserve and Intake analysis, Process TTD and PPD payments

Oct. 2002 to Aug 2003

Quest Diagnostics

Recruiting, job posting, schedule interviews, prepare offer letters, track affirmative action initiatives, job posting internally and externally, New hire orientation, prepare manuals & new hire packets, schedule participants, coordinate activities, collect new hire paperwork, Payroll for 400 employees, Administer benefits, Manage HR systems, Interpret policies

June 2000 to Sep 2002

Dr. Robert Hunt

Managed calendar and travel around the country, helped with his presentations in PowerPoint, designed brochures in Publisher, handled timesheets, completed clerical duties in Word and Excel. Education

Kennedy-Wester University June 2003

Bachelor’s Degree Business Management

UCLA 2002

Professional Designation Human Resources Management American Institute 2003

Professional Certification Workers Compensation Claims Law Senior Living University 2007

Professional Certification for Assisted Living Administrator SKILLS

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Microsoft office

ADP

Kronos

Peoplesoft

Peachtree

Quickbooks

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