Patient Care Front Desk

SAMUEL ARMAH

**** ***** ***** *********, ** ***** 614-***-****

************@*****.*** Bold Profile

PROFESSIONAL

SUMMARY

To seek a challenging role where I can develop my career and utilize my skills toward the organization growth Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community. SKILLS • Respectful and Compassionate

• Time Management

• Elderly Care

• Problem-Solving

• Patient Care

WORK HISTORY CARE GIVER 06/2019 to CURRENT

MINAMYER RESIDENTIAL/BEACON SPECIALIZED LIVING Worthington, OH

Assisted clients with activities of daily living, promoting independence and quality of life.

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Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.

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Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

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Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

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Assisted clients with daily living needs to maintain self-esteem and general wellness.

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NIGHT AUDITOR 08/2018 to 07/2019

EMBASSY SUITES HOTEL Springfield, VA

Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.

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• Oversaw night auditing of daily room occupancy and hotel revenue. Controlled cash and credit card payment transactions at front desk to successfully reduce errors.

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• Kept accounts in balance and ran daily reports to verify totals. Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.

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S A

CARE GIVER 03/2017 to 08/2018

BLESSED HEALTHCARE PROFESSIONALS INC. Woodbridge, VA Assisting with personal care: bathing and grooming, dressing, toileting, and exercise

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General health care: overseeing medication and prescriptions usage, appointment reminders and administering medicine

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Personal supervision: providing constant companionship and general supervision

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Emotional support: being a stable companion and supporter in all matters personal, health-related and emotional

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• Back-up care (or respite) services: providing other caregivers a break Home organization: help with organizing, packing or cleaning for a trip, or general house care and cleaning

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Health monitoring: following a care plan and noticing any changes in the individual's health, recording and reporting any differences.

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PACKAGE HANDLER 04/2016 to 02/2017

United Postal Service, UPS Richmond, VA

• Followed safety regulations to maintain safe work environment. Improved package handling efficiency by implementing proper sorting and organizing techniques.

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Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

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Reduced damage rates for packages through careful handling and adherence to safety protocols.

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• Assembled, sealed, and loaded packages into correct trucks. CUSTOMER SERVICE/SALES 06/2015 to 08/2016

LOWES Harrisonburg, VA

• Open and maintain customer accounts by recording account information Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

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• Maintain financial accounts by processing customer adjustments Recommend potential products or services to management by collecting customer information and analyzing customer needs

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Prepare product or service reports by collecting and analyzing customer information

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• Contribute to team effort by accomplishing related results as needed

• Manage large amounts of incoming calls

• Generate sales leads

• Identify and assess customers' needs to achieve satisfaction. EDUCATION Higher National Diploma Accounting

Kumasi Technical University, Kumasi, Ghana

Senior Secondary School Certificate

Koforidua Secondary Technical School

CAREERSUMMARYPR

OFILE

A self-motivated middle level manager with proven experience of managing projects and associated assignments. Passionate about analyzing data with strong numerical ability, sociable personality, can-do attitude, and expertise to offer cost-effective solution to drive results. Highly committed to transparency, accountability and to assure high quality standard when performing technical duties.

KEYSKILLSPERSONAL

ATTRIBUTE

• Researches, Learning and Innovation

• Planning, Organizing and results driven.

• Detail-oriented, organized and problem solver

• Self-motivated with strong time management

• Friendly, leadership and professional communicator

• Multitask ability and priorities to meet deadlines with no errors TECHNICALPROFESSI

ONALCOMPETENCIES

• CPR

• QPR

• TUBE Feeding

• Insulin Administration

• Total Care Giving

CAREERCOREVALUE • Professionalism

• Respect for Diversity

• Integrity

• Teamwork

• Committed to serve people

• Innovation

COMPUTERITSKILL • Excel VBA

• MS Word

• Power Point

• Internet Search engines

PERSONALPROFILES English, Reading, Research, Sport, attending seminar, Volunteer, Travelling REFERENCES • Upon Request

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