Quality Control Customer Service
Resume:
Lynda Lathrem
Pleasureville, KY *0057
*****.*******@*****.***
SKILL SUMMARY
• Medical skills that include urinalysis, hematology, vital signs, sight injections, microbiology, types of labs and lab setup and specimen collection.
• CPR certified
• Proficient in clinical setting and a motivated self starter who is able to retain calm in a fast-paced environment.
• Knowledgeable of medical terminology, HIIPA, medical records, and front office procedures.
EDUCATION
Brown Mackie College- Louisville, KY
Diploma- Medical Assisting, Graduation September 2015 RELEVANT COURSEWORK
Phlebotomy and Hematology, Clinical Procedures 1 and 2, Anatomy and Physiology 1 and 2, Medical Terminology, Urinalysis and Microbiology Externship at Paige Primary Care in LaGrange, KY 2015-2015 WORK HISTORY
Zappos, Louisville, KY, CRets Processor, Customer Service, January 2022-Current
● Perform quality control checks on returned products to determine resellability.
● Provided the best phone customer service.
Brown Mackie College Louisville, Full time Student, Louisville, 2014-September 2015 York Companies, Quality Control, Shepherdsville, KY 2013
• Tested, assembled, and troubleshoot products assembled at plant
• Performed quality control to ensure product defects were kept to a minimum level Wendy's, Cashier, Shelbyville, KY 2006
• Operated cash register, balanced till, and ran credit card payments
• Prepared food, maintained sanitized area, and follow health code regulation
• Kept track of food inventory
VOLUNTEERING
Eastern Elementary School, Bethlehem, KY 2012-2018
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