Moriah D. Gugel **** N Nolting Avenue Springfield, MO 65803
************@*****.***
EDUCATION
•December 2015-Graduated from Rasmussen College online campus based in Ocala, Florida with Associates degree in Medical Office Administration—transcript avail. upon request
•January 2015-Graduated from Vatterott College online campus based in Sunset Hills, Missouri with Associates degree in Medical Billing and Coding
WORK EXPERIENCE
January 2017-present: Various government contractors (1/17-9/30/2018: Elyon International- St. Louis, MO; 10/1/2018-9/30/2020: All Solutions Inc-St. Louis, MO; 10/1/2020-February 2021: Avalon Business Engineering Systems-Clearfield, UT; 3/1/2021-present: Government Holdings Inc/All Solutions Inc-St. Louis, MO)--General Clerk II (other job titles include Contracted Administrative Assistant and Contracted Programs Assistant). Assist with day to day administrative duties for the Area Office in Ozark, MO and both of the Christian/Stone/Taney/Douglas/Ozark FOSA field offices located in Ozark and Ava, Missouri, including correspondence, filing, disposal of sensitive documents, answering phone calls, preparing contracts, contract reviews, conract payment reviews, supply ordering, and other office duties as assigned or as needed.
•June 2015-October 2016: EDCO Health Information Solutions, Inc.-Springfield, MO-- Document Review Analyst. Review medical documents and assign site-specific titles. Index to correct patient chart. Some sites also require routing to correct CC physician, completion of order level processing w/CPT codes, and various other information fields (facility name, consult type, procedure type, etc.) before release to customer within a 1 hour or 12 hour turnaround time frame. Current average weekly quality percentage is 99.3%; current average daily
• productivity rate is 88.1% (both are approximate).
•June 1993-June 2015: Wal-Mart Stores, Inc. (2 stores in Springfield, MO)--Performed various customer service related jobs within this company over a 22 year span. Position at the time of separation from the company was Jewelry Sales Associate. Responsibilities included keeping display cases clean and neat, stocking cases and racks, straightening merchandise, running the cash register, completing layaway sales, ordering specialty merchandise, checking in freight, helping in Apparel with stocking and straightening of merchandise, answering main telephone line/taking messages/transferring calls (5 line system), using walkie talkies to communicate with hourly and salaried management when necessary, paging on overhead intercom for customer assistance or customer phone calls, assisting customers in fitting rooms, and returning or exchanging of jewelry merchandise. Other positions within the company included front end cashier, customer courtesy desk, money services, Layaway, Produce stocker, Accounting, Customer Service Manager, and Produce Department Manager. Received the 4-Star Cashier award in August of 1994 (date app.) during my tenure, as well as Cashier of the Month in app. December of 1994 .
SKILLS/ATTRIBUTES
•Microsoft Word, PowerPoint, and Excel
•transcription
•10-key proficient
•can type 45-50 wpm on average
•Solarity document review software (EDCO)
•written/spoken communication skills
•self-starter
•good time management
•punctual
•team player
•able to take constructive criticism and use to best advantage
•willing to learn new things, be cross-trained in other areas
•various software programs specifically used by NRCS for contract development
•volunteered with Boy Scouts of America, serving as Assistant Scoutmaster, Secretary, Committee Chairman, Treasurer, and Charter Organization Representative for Special Needs Troop 2 in Springfield, MO--active member 2012-2019; served as Den Leader for Den 2 with Pack 75 in Ozark, MO--active member 2008-2012; received Golden Torch Award Dec. 2015.
•Detail oriented
AGENCY SKILLS
Conduct payment reviews
Prepare CPA-153 and modifications
Conduct Preapproval Checks at both Field Office and Area Office level for EQIP, CSP, CSP Renewal and CSP-GCI applications
Conduct Preobligation Checks at Area Office level for EQIP, CSP, CSP Renewal and CSP-GCI applications
Assist with HEL and WC determinations
Send correspondence, and can draft correspondence when necessary, to producers for the Field Office
Basic knowledge of Conservation Desktop when using the mapping functions
Proficient in explaining programs, payment processes, and paperwork requirements to producers
Proficient in Toolkit/ArcMap
Expert knowledge of Protracts and FMI-DMS
REFERENCES
•References are available upon request
PERSONAL REFERENCES
Crystal Warren Physical Therapist
Friend/Fellow Scout leader Known 15 years
Darrell Sillavan
Department Manager-Produce Friend/Former Co-worker Known 15 years
Cynthia Scott Home maker
Friend/Fellow Scout leader Known 12 years
Erica Davis
Team Lead Cap One Friend/Former Co-worker Known 14 years
NRCS REFERENCES
Aaron Hoefer
Acting Area Conservationist
417-***-****, Ext. 3692
Kyle Francka
Acting District Conservationist
417-***-****, Ext. 3
Dean Higley
Area Business Tools Specialist
(417) 5-2719, Ext. 3695