Customer Service Office Manager

TAMMY

WATERMAN

440-***-**** **************@*****.***

An initiative-taking, organized, and detail-oriented professional returning to the workforce with a strong work ethic and the desire to make a positive impact in any professional environment.

EXPERIENCE

BUSINESS OWNER

My Company Name Ashtabula, OH

2007 – 2019

Successfully founded and operated an online ecommerce business via various platforms (eBay, Amazon, PayPal). Exceeded my own expectations by providing top notch customer service, which increased cash flow and profits significantly year over year.

RECRUITER

Just In Time Staffing Ashtabula, OH

9/2005 – 5/2007

Full-time member of a two-person team that effectively and efficiently scheduled, interviewed, and placed applicants on job assignments while servicing client accounts and recruiting new clients.

OFFICE MANAGER/STAFFING SUPERVISOR

The Reserves Network Ashtabula, OH

2/2004 – 8/2005

Singlehandedly managed the office while scheduling, interviewing, and placing applicants on job assignments and providing support to the Regional Account Executive

OFFICE MANAGER/SCHEDULER

Douglas Kenny, DDS Ashtabula, OH

6/2003 – 1/2004

Lead and motivated the office staff in scheduling appointments, face-to-face patient financial consultations, processing insurance claims and customer invoices.

SERVICE MANAGER/BOOKKEEPER

Great Lakes Auto Network Ashtabula, OH

3/2002 – 6/2003

Lead and managed the service department and handled inventory and accounts payable while ensuring warranty claims were processed

SCHEDULER/ORTHODONIC COORDINATOR

Healthy Smiles Center Ashtabula, OH

9/2000 – 3/2002

Successfully met the challenge of coordinating 4 doctor’s schedules and processing insurance claims and billing while consulting with patients to motivate treatment goals

EDUCATION

Ashtabula Vocational School with a 4.0 in Accounting and Computer Technology

SKILLS

Accounting Payroll Microsoft Office Database SoftDent

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