Front Desk Administrative Assistant
Resume:
PROFESSIONAL SUMMARY
Proven track record of streamlining administrative processes to
maximize efficiency and productivity. Adept at leveraging strong organizational and communication skills to manage projects, coordinate meetings, and facilitate communication between teams. Seeking to leverage expertise to take on new challenges within a professional environment.
EXPERIENCE
Legal Assistant (Temporary position)
February 2023 - March 2024 Milberg Law, Remote
Administrative Assistant (Temporary position)
October 2022 - February 2023 ISGF/ ACUITY, Cape Canaveral- Hybrid
Administrative Assistant
August 2015 - September 2022 CENTER FOR A BETTER LIFE MEDICAL OFFICE, Melbourne, US
Drafted legal correspondence and managed the preparation of court filings
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• Updated case management system with notes, data and reports Compiled and analyzed data for legal cases and provided updates to attorneys
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Ensured compliance with federal regulations regarding electronic communication of confidential data
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Utilized strong interpersonal skills to coordinate between clients and staff in a professional manner.
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Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
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Quickly learnt to operate new office technologies as were developed and implemented.
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Efficiently handled the collection of delinquent accounts with tact, empathy, and assertiveness
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Processed accounts receivable and payable transactions accurately and efficiently, utilizing QuickBooks software
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• Creating drafts of contracts, letters, and other legal documents CONTACT
********@*****.***
Atlantic Beach, FL 32233
SKILLS
• Litigation Support
• Data Management
• Court reporting
• Document Control
• Hospitality service expertise
• Property Management Systems
• Microsoft Office
• Attention to Detail
TANYA HEARIN
NIGHT AUDITOR
August 2015 - May 2016 LA QUINTA HOTEL & SUITES, Snellville, US
Reservations Agent
August 2010 - April 2015 DIVI RESORTS CORPORATE OFFICE, Chapel Hill, US
Night Auditor/ GSR
Hilton
Documented patient medical information, case histories, and insurance details to facilitate smooth appointments, up-to-date records, and payment processing
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Developed process improvements that resulted in improved efficiency in bookkeeping functions
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Effectively managed patient scheduling, registration and billing processes with a focus on accuracy and efficiency
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Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution, and medical care.
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Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly and marking discrepancies
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Looked over pending check-ins and payment processes to complete closing procedures
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Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for the day crew
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Utilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly.
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Utilized front desk software systems to check guests in and out, assign rooms, process payments, and respond to special requests or concerns quickly
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• Ensured that all executive's calendars were effectively managed
• Prioritized the executive's inbox
• Worked with confidential and high-priority information
• Solved problems as they arose to support their executive Adhered to quality standards set forth by the company while interacting with guests via telephone or email communication
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Provided accurate information about rooms, rates, amenities and other services to assist customers with their decisions
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Negotiated rates and upsold packages to increase occupancy and maximize revenues.
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Ensured all paperwork was completed correctly before closing out shift.
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Provided exceptional hospitality services to ensure a pleasant stay for all guests.
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Excellent customer service orientation with the ability to handle guest inquiries and complaints tactfully.
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EDUCATION
Bachelor of Science (B.S.) in Business Administration Candidate Expected graduation January 2025
University of Central Florida, Remote
Associate in Applied Science (A.A.S.) in Legal Studies August 2024
Keiser University, Melbourne, FL
Certificate in Paralegal
January 2018
University of Georgia, Athens, GA, US
CERTIFICATIONS
• Paralegal Certificate, 2018 - Present
• Licensed Insurance Agent, September 2021 - Present ASSESSMENTS
Customer focus & orientation, Proficient, September 2021Administrative assistant/receptionist, Proficient, October 2022Legal skills, Proficient, December 2022Working with MS Word documents, Proficient, September 2021Attention to detail, Proficient, December 2022Medical receptionist skills, Proficient, December 2022
REFERENCES
References available upon request
Contact this candidate