Heather Benjamin
Calhoun, GA *****
************@*****.***
Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help company succeed. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintain organized, clean and safe work areas with diligent attention to important details. Dependable employee skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Considered hardworking, ethical and focused. Authorized to work in the US for any employer
Work Experience
Service Manager
Chipotle Mexican Grill-Cartersville, GA
November 2022 to April 2024
• Trained and supervised new staff in kitchen operations, procedures and food prep standards to maintain productivity and efficiency.
• Maintained accurate inventory of all food items, supplies and equipment to ensure efficient operations.
• Teamwork among employees by encouraging collaboration and offering support whenever possible.
• Schedule and received deliveries and verified goods received against paperwork.
• Monitored performance levels of staff members on a daily basis, providing feedback as needed for improved productivity.
• Resolved customer complaints promptly in an effort to exceed their expectations while maintaining professional composure at all times.
• Counted money, kept accurate paperwork of safe balances and made bank deposits. Production Operator
Teklas USA-Calhoun, GA
October 2021 to October 2022
• Operated and maintained production machines to ensure safe, efficient operation.
• Communicated effectively with team members to maximize productivity levels while adhering to safely protocols.
• Troubleshot mechanical problems quickly and accurately to minimize downtime.
• Performed quality assurance tests on products for conformance with specifications.
• Provided support for other departments when needed by performing various duties as requested. PCA Personal Care Assistant
Tempus Unlimited-Quincy, MA
April 2017 to August 2020
• Oversaw nutrition by preparing healthy meals and snacks and coordinating necessary supplements.
• Supported activities of daily living such as bathing, dressing, and grooming.
• Kept clients’ spaces clean, neat, and free of safety hazards.
• Assisted with mobility needs such as moving between bed and wheelchair Cashier/Baker
Dunkin' Donuts-Quincy, MA
April 2013 to December 2015
• Maintained cooking, service, and storage areas in strict compliance with health code requirements.
• Avoided product loss with consistent use of first-in-first-out processes for all supplies.
• Maintained clean, organized, and well-stocked checkout areas with regular attention to displays.
• Educated customers on promotions to enhance sales.
• Rang up customer items quickly and accurately using POS system
• Maintained accurate register totals by carefully counting and securing cash. Dietary Aide
John Adams CCC-Quincy, MA
September 2004 to July 2007
• Assisted with serving or delivering meals to support high-volume meal periods.
• Observed all safety regulations and OSHA requirements.
• Protected against germ spread by observing all safety and sanitation requirements for food preparation.
• Prepared food according to dietary guidelines, noting food sensitivities and allergens.
• Supported patient treatment goals by observing, tracking, and reporting on intake.
• Planned approaches based on individuals’ nutritional needs, conditions, and dietary histories. Education
High school diploma
Quincy High Tech High School - Quincy, MA
September 2001 to May 2006
Skills
• Microsoft Office
• Assembly
• Dietary Aide Experience
• POS
• Cleaning Experience
• Food Service
• Food Safety
• Customer service
• Supervising Experience
• Communication skills
• Leadership
• Sales
• Microsoft Excel
• Machining
• Organizational skills
• Time management
• Customer relationship management
• RF scanner
• Hospitality
• Hand tools
• Cash handling
• Merchandising
• Serving
• Bartending
Certifications and Licenses
First Aid Certification
ServSafe
August 2023 to August 2028