Mental Health Substance Abuse
Resume:
Rebecca M. Wyatt
Petersburg, Virginia 23803
**************@*****.***
Experienced Sales/Service Manager
Alcohol and Drug Counselor, Criminal Justice Addiction Professional, Co-Occurring Disorder Professional and Clinical Supervisor Credentialed
Nonviolent Crisis Intervention Certified Instructor
Summary of Qualifications:
Offering over 25 years’ experience in management and skilled in motivational interviewing and consultative sales in a revenue driven performance-based environment. Possess the ability to motivate and equip others for leadership through recruiting, hiring and training top performers.
Skilled in performing moderately complex substance abuse, mental health counseling and case management work involving planning, coordinating, and implementing substance abuse counseling activities, inclusive of individual counseling and psycho educational presentations to clients in the group and individual setting with emphasis on “special needs” populations (Co-Occurring Disorders). Coordinate departments, division, agencies, and community organizations; to ensure the maximum utilization of resources available for chemical dependency treatment and rehabilitation. Demonstrates the Competencies the National Curriculum Committee recognizes as knowledge, skills and attitudes; The Transdisciplinary Foundations of: Professional Readiness, Application to Practice, Treatment Knowledge and Understanding Addiction.
Employment History
September 2018- August 2024
Aim higher supportive Services Petersburg, Va
Risk Manager Quality Assurance
Responsible for accurate documentation and training of staff to meet licensing requirements. Developed and presented the QPPMH (Qualified Paraprofessional Mental Health) curriculum to meet the requirements of DBHDS (Department of Behavioral Health). Developed and provided Inservice training to existing staff and orientation services to new hires. Conducted SBIRT (Screening Brief Intervention and Referral to Treatment) new client intakes, admissions and orientation. Completed necessary weekly documents, Treatment plans, Quarterlies, and discharge summaries for all lines of services. Provided oversight to staff in the field, offering support and motivation to promote staff retention. Interviewed applicants for all lines of service making recommendations for hire.
September 2018 to August 2020
Progressive Community Outreach Services
Administrative Supervisor and Parent Coach
Responsible for the coordination and implementation of all services offered to clients and overall case management and supervision of the mental health and substance abuse services offered to clients, inclusive of Co-Occurring Disorders, to include but not limited to medical, counseling, educational, vocational and recreational services. Provide a disciplined tutorial process of supervision of staff with overlapping foci; administrative, clinical, and supportive, acting as coach, mentor, and teacher to staff. Conduct staff orientation, training and supervision, service audits and quality assurance.
January 2011- 2018 Envision One Family Services
Director of Services/Program Director/QMHP
Responsible for the coordination and implementation of all services offered to clients and overall case management and supervision of the mental health and substance abuse services offered to clients, inclusive of Co-Occurring Disorders, to include but not limited to medical, counseling, educational, vocational and recreational services. Provide a disciplined tutorial process of supervision of staff with overlapping foci; administrative, clinical, and supportive, acting as coach, mentor, and teacher to staff. Conduct staff orientation, training and supervision, service audits and quality assurance. Provide Intensive In-Home Counseling services for at risk youth facing possible removal from the home or community and their families when necessary to provide stabilization during counselor transitions or in the capacity of administrative supervision and field training and or counselor evaluations. Provide substance abuse counseling to clients and staff supervision to those seeking credentialing.
September 2011-2015 Petersburg City Sheriff’s Office
Re-Entry Case Manager
Provide the coordination of case supervision; interagency/intersystem; and programs that provide transition services; act as Liaison to institutional staff; ensure that an initial reentry plan is developed; synchronize programs that provide intensive case management and transition services including assistance with transportation, food, medical and mental health services, support group and housing assistance; work closely with staff from Jail and Department of Corrections,
Feb 2008-January 2011 Richmond City Sheriff’s Office
Certified Drug and Alcohol Counselor & Prisoner Reentry Initiative
Re-entry Coordinator /VCIN Certified 2010
Identify “special needs” clients (co-occurring disorder and homeless) utilizing jail base information system for the purpose of engaging in treatment. Provide individual and group counseling for “special needs” inclusive of co-occurring disorders population.
Provide the coordination of case supervision; interagency/intersystem; and programs that provide transition services; act as Liaison to institutional staff; ensure that an initial reentry plan is developed; synchronize programs that provide intensive case management and transition services including assistance with transportation, food, medical and mental health services, support group and housing assistance; work closely with staff from Jail and Department of Corrections, Probation and Parole and Department of Justice Services, RBHA (Richmond Behavioral Health Authority) and Department of Social Services to develop interdisciplinary case planning for individualized offender supervision and service utilization prior to release; responsible for enhancing communication across the matrix of leadership to ensure the management of service delivery required for successful offender reentry; meet regularly with stakeholders to enhance communication and identify what levels of service are needed and available to improve the transition of reentering offenders and outcomes; compile and analyze statistical data and prepare monthly reports. Periodically perform process and outcome evaluations to include chart audits and group presentation monitoring to ensure appropriate procedures were used, were the needed assessment procedures performed and did they result in a timely and appropriate treatment plan; did the individual participant attend the treatment programs and services recommended in the treatment plan and were the services that were promised delivered. Monitor and report progress to other transition team members, protect confidentiality of clients and treatment records consistent with Federal and state regulations regarding right to privacy (42 Code of Federal Regulations [C.F.R.]
1998-Present Friends Against Crack, Inc
Co-Founder-Executive Director/Program Coordinator
Peer Counselor/Recovery Coach/Case Manager
Conduct brief motivational interventions for the purpose of activating interest in change. Screen clients to determine eligibility and appropriateness for admissions into the program. Conduct intake interview utilizing motivational interviewing skills within the framework of the transtheoretical model of change planning program strategies to move clients to the next stage of change while assessing each client’s weaknesses and strengths, problems and needs for the development of the treatment team.
Conduct orientation for new clients to program rules, goals, procedure
and services. Conduct didactic as well as immersion training for clients and facilitate group therapy sessions. Conduct group sessions on sexually transmitted diseases with emphasis on HIV/AIDS prevention and awareness. Counsel clients; utilizing specialized skills, in both individual and group approaches, to achieve treatment goals and objectives. Provide brief interventions for clients awaiting intensive case management services through the CSB pending Medicaid approvals with emphasis on those presenting with Co-Occurring Disorders. Cultivate networks of internal and external agencies and resources to form a framework of action to achieve program goals and re-entry plans and make referrals. Provide individual crisis intervention. Educate clients by providing information about drug abuse and available resources. Refer clients in order to meet identified needs unable to be met by the counselor and assist the client in effectively utilizing those resources report and chart information about the client’s assessment, treatment plan, progress and discharge summaries and other client related data. Consult with other professionals to assure a comprehensive quality care for the client utilizing clinical supervision approaches in the direct supervision of volunteer counseling staff. Review client written and oral presentations and follow up with appropriate documentations i.e. certificates, letters for court, and one on one evaluations. Collect and report required project data for the purpose of IRS reporting and financial fiscal management. Monitor and report progress to other transition team members, protect confidentiality of clients and treatment records consistent with Federal and state regulations regarding right to privacy (42 Code of Federal Regulations [C.F.R.]
. Sales Management /Supervision and Customer Service
2003- 2008 LA Weightloss Centers
Area Supervisor- Richmond VA. Market/Regional Manager-Virginia Region
National Operations Manager
1998-2003 Ramada Inn Petersburg, Virginia
Director of Sales/Front Desk Supervisor/General Manager
1992-1994 Avon Products, Atlanta, GA
District Sales Manager/South Carolina Market
1989-1992 Jenny Craig Centers Washington DC
Center Director/Regional Task Team
1979-1989 Total Woman Total Man, Atlanta Georgia
Owner /Sole Proprietor
Recruited, hired, trained and motivated sales and counseling staff; taking the big picture view on company growth in addition to working with other sales and marketing managers to increase company revenue. Demonstrated an overarching perspective of company sales strategies, departmental structure, and overall revenue growth. Exercised leadership capabilities while building a strong sales, service and counseling team; consisting of multiple locations and nationwide territories. Managed sales processes and identified emerging market opportunities. Possess exceptional advanced negotiation and sales skills, leadership skills, and effective communication and presentations skill
Education and Certifications
Virginia Certification Board #1048 Certified Criminal Justice Professional (CCJP ) (IC&RC) March 2011 Virginia Certification Board #1048 Certified Alcohol and Drug Counselor (CAADC) (IC&RC) International Certification and Reciprocity Consortium Exam September 2010 Certified Co-Occurring Disorder Professional (CCDP) IC&RC International Certification and Reciprocity Consortium July 2011
Clinical Supervisor Credential (CSC) Breining Institute College For the Advanced Studies of Addictive Disorders May 2011 #W1105171357
Stratford Career Institute Drug and Alcohol Counseling Diploma March 2009
B.S. Counseling 2008
M.S. Counseling 2012
Breakthrough Parenting Certified Instructor 2019
Nurturing Parenting Program Facilitator Training 2019
Certified Life Coach 2008 Life Coach Institute, Gulf Breeze, Florida
Certified General Manager/Ramada Management Institute 2001
John Marshall School of Law paralegal studies 1989
Georgia Institute of Real Estate 1980
Virginia State University 1971-1974
Professional Publications
Author: From Wilderness to Witness Becky Wyatt, Publish America 2005
Available on Amazon.com
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