Antonia Dorsey
Gretna, LA *****
****************@*****.***
A capable bartender, passionate about serving customers in a warm, efficient, effective, and courteous manner, while exceeding customer, and owner expectations. Maintaining poise and a sense of humor in a demanding environment, also bringing a history of exceptional service to a growing restaurant. Professional licensed bartender with an extensive knowledge of spirits and an intuitive ability to engage customers of all types. Friendly, open and committed to building a customer base by providing a positive service experience. Communication, cleanliness, and maintaining a pleasant work environment are major key item to my success as a bartender
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
CNA - Certified Nursing Assistant
Care Advantage Inc.-Portsmouth, VA
March 2021 to Present
Cook
• Provided individualized and friendly care for clients and patients
• Assisted with wound care
• Served meals to patients
• Helped clients with showering
• Assisted clients with basic activities of daily living
• Aided in lifting patients, when necessary
• Aided in transferring patients, as needed
• Swept, mopped, and cleaned bathrooms
• Changed bed linens
Cocktail Waitress
Boomtown, Inc.-Harvey, LA
February 2020 to April 2021
15 Years of bartending experience Delivered food and beverage orders within a timely manner Built relationships making new customers regular customers Maintained handling of cash, credit card and bar safe procedures
Maintained clean bar at all times Prepared food for guests when cook not available Volunteered time for special events and sudden occurrences Offered constructive ideas to help improve day-to-day business
One key objective make bar community friendly Follow procedures for proper upkeep of logs and shift paperwork
Inventory of stock levels Managed closing duties, including restocking items and reconciliation of the cash drawer
Regular inquiry of guess/member Excellent communication skills and positive relationships increased customer loyalty
Followed procedures for food tickets, making sure all tickets are accurate Maintained bar guess as well as service well
Educated customers on products and service offered Worked in all shifts in 24 hour bar Processed all sales transactions accurately and in timely manner Experience with liquor control systems 15 YEARS COMPANY WORK EXPERIENCE
COZIES BAR & GRILL, 2ND LINE BAR & GRILL, TWENTY-FOUR/SEVEN BAR & GRILL, SHEILA'S BAR & GRILL, PEE-WEES BAR & GRILL, THE AQUIFER SHOP, HARROWS
CNA - Certified Nursing Assistant
BrightStar Care Home Services/Nurses Registry-Harahan, LA February 2005 to December 2008
Oral care,Bathing,dressing,toileting,Measuring input\uptake.Light housework and cooking.Providing emotional support for Patient and families.Transfering. patient in and out of wheelchair.Working with Alzheimer's/Dementia(SCU)
Take vitals.OSHA/HIPPA KNOWLEDGE.
Education
High school diploma in High School
WEST JEFFERSON HIGH SCHOOL - Harvey, LA
August 1998 to May 2001
Skills
• Credit (10+ years)
• Control systems (10+ years)
• Problem solving (10+ years)
• Customer service (10+ years)
• Inventory (10+ years)
• Cash register
• Food service
• Serving Experience (10+ years)
• Food Safety
• POS
• Bartending
• Food Production (10+ years)
• Upselling
• Host/Hostess
• Kitchen Experience
• Merchandising
• Food Preparation
• Cashiering
• Retail Sales
• Restaurant Experience
• Cash Handling
• Banquet Experience
• Alzheimer's Care
• Dementia Care
• Home Care
• Caregiving
• Kitchen Management Experience
• Catering
• HIPAA
• Restaurant Management
• Vital Signs
• Nursing
• Cooking
• Meal Preparation
• Microsoft Word
• Cleaning Experience
• Laundry
• EMR Systems
• Senior care
• Developmental disabilities experience
• Medication administration
• Heavy lifting
• Regression analysis
• Hospice Care
• Machine Learning
• Business Intelligence
• Cleaning
• English
• Cash handling
• POS
• Retail sales
• Customer service
• Merchandising
• Serving
• Bartending
• Heavy lifting
• Sales
• Analysis skills
• Marketing
• Continuous improvement
• Vital signs
• Business intelligence
• Machine learning
Languages
• English - Expert
Certifications and Licenses
Driver's License
State Tested Nursing Assistant
CNA
Assessments
Work style: Reliability — Proficient
November 2021
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Building relationships for childcare providers — Proficient June 2021
Building positive and productive relationships with families of children ages 0–3 Full results: Proficient
Bartending — Proficient
March 2020
Understanding, pouring, and mixing drink orders
Full results: Proficient
Home health aide skills — Proficient
April 2021
Providing care to patients in a home setting
Full results: Proficient
Caregiver fit — Completed
November 2021
Measures the traits that are important for successful caregivers Full results: Completed
Clinical judgment — Proficient
September 2021
Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient
Retail customer service — Proficient
December 2021
Responding to customer situations in a retail setting Full results: Proficient
Nursing assistant skills — Proficient
April 2021
Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
SKILLS
● Suggestive selling
● Anticipating guess needs
● Outstanding customer service
● Maintaining a clean bar
● Excellent judgment
● Maintaining glassware stock
● Food service
● Problem solving
● Cash and credit transactions
● Balancing cash register
● Stock Inventory
● Liquor Control Systems
● Mixed Drinks
● Louisiana Poker Machine Payouts and paperwork