Medical Assistant Customer Service
Resume:
Kimberly A. Giles
Certified Clinical Medical Assistant
Contact
************@*****.***
Objective
Positive, self-motivated Certified Clinical Medical Assistant with a large amount of customer service experience and great people skills is looking to gain respectable employment at a fast paced, growing company.
Willing to relocate: Anywhere Authorized to work in the US for any employer
Education
•Yale University
Psychology Major
March 2022- present
•Vista College
Beaumont, TX
Associates 2014
Experience
Quest Diagnostics
Specimen Collector - Aurora, CO
March 2016 to Present
Arrive to clinic on time followed by checking iPad or other documentation and in which at that time I will know how many or about how many perspective clients I will have that day. While keeping patient confidentiality my number one priority, I gather height, weight, BMI, waist and hip to waist measurements, cholesterol checks, blood glucose checks as well as LDL, HDL, Etc... While some of these may be across the country, seeing that I travel with the company, all company policies stay the same. End of day duties include tallying all immediate referral forms for those clients that had abnormal ranges and were referred to their physician, for fasting and non fasting clients and then total clients I, myself, screened.
Pima Medical Institute
Medical Assistant Instructor – Denver, CO
October 2021 to April 2022
• Implement and evaluate daily lesson plans for students to include scheduled activities and materials of
modules.
• Plan instruction to achieve specific objectives based on student needs and established curriculum.
• Evaluate students' performance regarding
achievements in curriculum and activities and make necessary provisions to meet learning needs.
• Maintain student attendance and grades by established policies. Prepare final grades at the end of each module to update student records and transcripts.
• Arrange and coordinate guest speakers, community service field trips, and visits to clinics and medical offices.
• Prepare lectures and practical demonstrations for students in class and individually.
• assist with the inventory and ordering of supplies and equipment.
• assist and coordinate externships for Medical Assistant students.
• Monitor students in the classroom. Assist students and ensure safety precautions are adhered to.
• Teach students how to use different EHR systems such as Epic, Cerner, NextGen & eClinicalWorks.
Veteran Affairs/ Life Health
Disability Evaluation Coordinator- Littleton, CO
March 2019 to September 2020
While keeping patient confidentiality my number one priority, I communicate directly with claimants and confirm all appointments for examinees. As well as:
• Review and assist claimants with pre-examination questionnaires for completeness and enters medical history into proprietary EMR system for provider review.
• Review and edit medical history in proprietary software application to ensure accuracy in context, grammar, spelling and consistency. Accomplished through review of computerized worksheets, doctor’s notes, and verifying information through dialogue with the patient
• Act as a liaison between the patient, clinic, operations team and provider • Perform other duties and responsibilities as assigned
Care Now Urgent Care
Certified Clinical Medical Assistant - Aurora, CO March 2017 to August 2017 Arriving to work on time followed by assuring that all of my rooms are clean, all medications stocked counted and accounted for. Making sure the office is ran smoothly by seeing patients in a very time efficient manor. Making sure all referrals are done in a timely manner per doctor's orders as well as calling and refills and calling back patients to check on their well-being UCHealth
Patient Access Representative - Denver, CO
January 2016 to December 2016
• Answer multiple phone lines
• Utilization of fax, scanner and computer
• Proficient in Epic and DocuTRAK
• Efficiently obtain and input all demographic, clinical and financial information into the computer system, including, but not limited to, verifying any and all insurance eligibility and copay amounts
• Financial counseling and assistance
• Provide reliable and up to date medical and community resources
• Proficiently explain hospital policies, procedures and services to patients and families by utilizing both medical and administrative knowledge
• Collect and report data on each patient encounter and inter- institutional problems and making recommendations for solutions
• Follow infectious control procedures (OSHA)
• Assure patient confidentiality (HIPPA)
• Responsible for specimen collections and making sure they are sent with courier as ordered by physician
• Responsible for arranging transports and/or calling ambulance service when needed; such as during respiratory distress or patient coding
• Responsible for making sure that all communication needs are met, in a PRECISE and CONCISE manor, from the front to back office
Leadership
Self motivated member of Sigma Alpha Pi, National Honor Society Cumulative 4.0
References
[Available upon request.]
Contact this candidate