North Carolina Customer Service

Ian Katz

**********@*****.*** 559-***-****

Chapel Hill, NC 27517

EDUCATION

North Carolina State University, Raleigh, NC (January 2023 - November 2023) Certificate: Cybersecurity Professional

Agape Baptist Academy, Stockton, MO (April 2021 Graduate) EXPERIENCE

Administrative Intern (November 2021- November 2022) Linear Therapies, Inc (Lorton, VA)

● Scheduled and recorded science committee meetings for the Chairman of the Board

● Communicated and delivered action items to key stakeholders on the science committee

● Assisted with updating and managing the company website and functionality

● Integrated the Gantt chart to optimize internal project management SOPs

● Prepared briefing material for potential new science committee candidates Marine Recruit (April 2021- July 2021)

United States Marine Corps

● Held a squad leader position

● Trained to work as a cohesive unit by overcoming obstacles and completing assigned tasks

● Extensive training in the chain of command, which involved both following and delivering precise instructions

● Medically discharged due to shoulder injury during a training exercise Life and Health Insurance Agent (March 2024-Current) Healthcare Solutions Team

● Sets appointments to identify prospective clients’ financial resources and needs

● Provide continuous, excellent customer service to client base

● Sells mostly Medicare Products

LEADERSHIP & SERVICE

Wrestling Team Captain (November 2019-February 2021) Agape Wrestling Team

● Team captain for 2 years

● Mentored and trained new team members

● Assisted the head coach with organizing practice(s), running drills, and communications to all team members

SKILLS

● Proficient in: Linux Security, Microsoft Security, Cloud Security, & Network Security

● Software Tools:Nmap Tool,Wireshark, tcpdump, Cuckoo, pfSense, PyCharm, Nagios, Suricata, Cisco Packet Tracer, Snort, Apache, and Samba.

Licenses

● Life

● Health

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