Quality Assurance Food Service

JONELL M. CATOLICO

Present Address: #*** ****** *** *, **********, AB, T1H6R5

ko Mobile No.: +1-778-***-****

Email: ***********@*****.***

SUMMARY:

With 13 years in the food industry, I excel in people management, inventory control, training, and quality assurance. Recently integrating Lean Process Management, I've achieved a Double 'A' Rating in BRCGS audit and hold certifications in ServSafe Food Safety, Lean Six Sigma Yellow, Green, and Black Belt. Currently expanding into Project Management and Agile methodologies, I ensure tasks are flawlessly executed with dedication to precision and efficiency. My proven ability to navigate challenges underscores my commitment to delivering excellence in food production and quality assurance.

EDUCATION

Elementary Education (1995-2001)

Toro Hills Elementary School, Quezon City

Secondary Education (2001-2005)

AMA Computer University, Quezon City, Philippines

Bachelor of Science in Hotel and Restaurant Management (2005-2009)

Major: Cruise Line Management

Lyceum of the Philippines University, Intramuros, Manila, Philippines

Mobile and Web Development (Oct. 2022 – Present)

CDI college

EMPLOYMENT HISTORY

Quality Assurance (March 1, 2022 – Present)

Sunrise Poultry, Lethbridge, AB

Responsibilities: Product quality assurance, line production checks, QA reporting, air quality and metal detector checks.

Food Service Supervisor (September 17, 2018 – February 18, 2022)

Tim Horton’s, Courtenay, BC, Canada

Responsibilities: QA duties for audits, production monitoring, service quality assurance, inventory management.

Shift Manager, Commissary (September 19, 2017 – July 31, 2018)

Krispy Kreme Philippines, Pasig City, Philippines

Responsibilities: Production oversight, delivery coordination, quality assurance, Logistics and Inventor Management.

Assistant Restaurant Manager / Drive-thru Manager (June 26, 2013 – February 29, 2016)

Jollibee Foods Corporation, Pasig City, Philippines

Responsibilities: Operations management, customer care, food service quality, Drive-thru management,Marketing Management, party Bookings and Other Occasions.

Cook/Captain Waiter (Jan 2012 – March 2013)

Pasta Fresca Da Salvatore, Singapore

Responsibilities: Food preparation, quality control, inventory management.

Outlet Supervisor (January 2011 to December 2011)

Dunkin Doughnuts, Quezon City, Philippines

Responsibilities: Stock management, crew supervision, product quality assurance.

Management Trainee (March 2010 to October 2010)

Tokyo – Tokyo Restaurant, Baliuag, Bulacan, Philippines

Responsibilities: Stock management, variance analysis, team management.

Waiter/CSA (May 2009 to October 2009)

Max’s Restaurant, Makati City, Philippines

Responsibilities: Customer service, dining area maintenance, Booking Assist for Banquet Manager. Inventory of Bakery Items.

SKILLS/ACHIEVEMENTS

Proficient in Microsoft Office (Word, Excel, PowerPoint)

PNL analysis and monitoring

Effective in oral and written English communication.

Experienced in people management and training.

Skilled in inventory and stock management

Expertise in quality assurance and auditing

Air quality testing and metal detector checks

Achieved Double “A” Rating in BRCGS audit.

Knowledgeable in Six Sigma Methodology

People Management

Inventory Management

Lean Process Management

Studying Project Management and Agile

Machine and Device Calibration Check (Thermometer, Metal Detector)

Shelf Life Micro testing and Plating

GMP Analysis and Training

Operations Quality Check

HACCP Knowledgeable

Food Safety Knowledgeable

Quality Management System Knowledgeable

ISO 9001:2015 Certified - QMS

CERTIFICATIONS

ServSafe Food Safety Certification

Lean Six Sigma Yellow Belt Certification

Lean Six Sigma Green Belt Certification

Lean Six Sigma Black Belt Certification

S.O.P Writing Guide Certification

QMS: Project Strategies and Techniques Certification

ISO 9001:2015 QMS Certification

REFERENCES

Tracy Cassie, TinCan Group Limited, 250-***-****, Email: ************@*****.***

Natalie Jagdat-Hopkins, Lethbridge Police Services, 403-***-****

Janet Zenarosa, Quality Assurance, JBS Foods Canada, +1-403-***-****

Contact this candidate