Customer Service Business Development
Resume:
JAMONI HOWELL
**** ***** ****** ***** **** New York USA 11416
************.***@*****.***
Profile
Extensive experience in customer service, sales and telemarketing. Over 5 years providing an exceptional client experience. Effective ability to meet targets and complete assignments in a timely manner. Developing good rapport with clients is a talent of mines and I have impeccable interpersonal skills which enables me to ensure customer satisfaction. Skills
• Strong Interpersonal skills
• Effective navigation of Salesforce
• Tactful in resolving client concerns
• Effective verbal and written communication skills
• Excellent customer service skills
• Efficient time management skills, organized, meticulous, courteous great team player Experiences
Business Development Representative – Donor Search USA December 2022 to Present Sales and Marketing Representative - JAMROCK JERK LLC USA July 2021 to October 2022
• Sold and answer questions about company products
• Negotiate prices and terms and prepare sales agreements
• Maintain contact lists and follow up with customers to continue Telemarketing Specialist – Interlink Media Marketing, Remote October 2020 to June 2021
• Answered Incoming Cold Calls with the aid of a script
• Cross Sold various products and services
• Communicate courteously to customer and handle customer complaints
• Followed on customer issue via phone call and email Education
Charlemont High School (2007-2012) – High School Diploma (8 CSEC Subjects) Charlemont High School (2012- 2014) 6th Form - Associates Degree (8 Cape Units) References
Andrew McKenzie – Head of Business Development, DonorSearch 929-***-****
• Outreach to prospective nonprofit clients to describe company products and/or services and schedule appointments with an Account Executive
• Performed marketing lead validation and provide qualified leads to sales team.
• Answered incoming phone inquiries in a professional manner
• Arranged appointments for customers with sales staff
• Accurately input updated Contact information and Notes into SalesForce.
Contact this candidate