Information Technology Los Angeles

Estifanos Balcha Biftu

Inglewood, CA, ***** *** -745 - 9483 **************@*****.*** LinkedIn

PROFESSIONAL SUMMARY

Adaptable IT & Cybersecurity professional with over 2 years of experience in security controls, systems monitoring, and breach response. Proven problem-solving skills and a strong track record of enhancing system integrity. Committed to maintaining secure and efficient network environments.

EDUCATION

California State University, Dominguez Hills, Carson, CA Bachelor of Science in Information Technology (BSIT) May 2023 SKILLS

● Programming Languages: Visual Basic, C++, Python, Java, C, Xcode

● Operating Systems: Windows, macOS, Kali Linux

● Tools & Software: MySQL, Adobe Premiere, DaVinci Resolve

● Networking: LAN/WAN Setup, TCP/IP, router/firewall configuration EXPERIENCE

Instructional Assistant, Information Technology

West Los Angeles College, Culver City, CA Oct 2023 - April 2024

● Managed and updated operating systems (Windows, macOS) to enhance lab performance

● Conducted regular audits and implemented a maintenance schedule

● Developed and implemented troubleshooting protocols that reduced lab disruptions by 40%, improving user experience for over 100 students and faculty members. IT Intern

California State University, Dominguez Hills, Carson, CA Oct 2021 - May 2022

● Managed daily computer imaging processes

● Developed standardized imaging protocols and automated processes

● Increased imaging efficiency by 30%, reducing downtime and enhancing IT support responsiveness

● Assisted in troubleshooting and resolving over 50 hardware and software issues, minimal downtime and maintaining efficient IT operations. ET- 21 Productions — Owner

Los Angeles, CA May 2017 – Present

● Tasked with capturing and editing videos for various events and clients

● Utilized advanced editing tools like Adobe Premiere and DaVinci Resolve to enhance footage and create compelling narratives

● Successfully delivered high-quality videos in numerous projects, leading to increased client satisfaction and repeat business

CERTIFICATIONS

● CompTIA Security+ Certification, June 2023

● Microsoft SC-900, March 2024

● IBM Badges:

IBM Blockchain Essentials V2

Networking on z/OS-Foundations

Data Analysis using Python

● CISCO Networking Academy - Cybersecurity Essentials

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