Customer Service Corpus Christi

Corina Perez

Corpus Christi, TX

Dedicated employee known for punctuality pursuing employment options where good customer service and a positive attitude make a difference. Organized and motivated employee eager to apply times management and organizational skills in various environments. Ready to learn and contribute to company success.

Work Experience

Lead Environmental Services Technician

Physicians Premier ER-Corpus Christi, TX

October 2022 to Present

• Train all new EVS staff

• Keep inventory of all chemicals and supplies

• Clean sanitize and disinfect all rooms at all 5 facilities

• Inspect facilities to ensure all areas are in proper working order

• Submit work orders when required

• Organize and stock janitor room

• Ensure that EVS staff is following all safety guidelines and completing all tasks

• Maintain close communication with my supervisor to ensure tasks are completed correctly Laundry Attendant/Housekeeper

Corpus Christi Nursing and Rehabilitation-Corpus Christi, TX January 2022 to Present

• Wash dry and fold laundry

• Stocked all facility linen closets

• Inspected all linen for tears or stains

• Maintained inventory log for each linen closet

• Clean disinfect and sanitize all rooms.

Home Health Aide

Legacy Home Health Agency, Inc.-Corpus Christi, TX June 2015 to March 2018

• Dressed, groomed and prepared meals for patients with limited physical abilities .

• Provided positive mental and emotional support.

• Supervised and monitored medications for patients with various conditions and kept a watchful eye for side effects .

• Kept inventory of medications

• Ordered refills when needed

Inventory Control Specialist

RGIS Inventory Specialists-Corpus Christi, TX

June 2014 to May 2015

• Investigated and resolved variances with inventory records.

• Traveled to various retail stores and counted there inventory and tagged and logged each item in the computer.

Insurance Office Assistant

Accent Auto Insurance-Corpus Christi, TX

March 2008 to January 2014

• Verified details with policyholders regarding auto insurance.

• Provided customers with insurance quotes.

• Received payments and issued receipts.

• Answered the office phone and resolved issues with various insurance companies.

• Attended networking events.

• Managed all marketing

• Ordered all office supplies

Telemarketing Representative

Sitel Corporation-Corpus Christi, TX

November 1998 to October 2001

• Answered inbound calls in a calm pleasant voice and used proper phone etiquette

• Directed calls to the appropriate department or individual.

• Resolved certain issues regarding payments and charges Phone Operator

Dominoes Pizza-Corpus Christi, TX

September 1996 to June 1997

• Answered the phone, took orders,

• Assisted customers with pricing .

Laundry/Housekeeper

Lynn Haven Nursing Home-Corpus Christi, TX

April 1993 to February 1997

• Washed dried and folded all towels and linen.

• Cleaned rooms made beds .

• Sanitized and disinfected all rooms

• Kept inventory of all blankets linens and towels

• Inspected all linen for tears and stains

Childcare Provider

Neighborhood Centers Inc.-Corpus Christi, TX

April 1991 to January 1993

• Maintained a clean environment

• Prepped meals, snacks and refreshments .

• Cared for children and directed educational activities . Education

Graduated in Pharmacy Technician

Southern Careers Institute-Brownsville - Corpus Christi, TX April 2008 to January 2009

GED in High school equivalency

Del Mar College - Corpus Christi, TX

April 1996 to April 1996

Certificate in Nurse Assistant

Lynn Haven Nursing Home - Corpus Christi, TX

April 1993 to April 1993

Skills

• Laundry

• Telemarketing

• Meal Preparation

• Childcare

• Home Care

• Caregiving

• Medication administration

• Organizational skills

• Cleaning Experience

• Hospital Experience

• Bilingual

• Communication skills

• Customer service

• English Spanish

• Inventory control

• Stocking

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