Project Manager Coordinator

Theresa L Bailey

Project Coordinator Profile

*********@*****.*** • 415-***-****

www.linkedin.com/in/theresatbailey • Asotin, WA 99402

Qualifications Summary

Purposeful and growth focused professional with experience in spearheading complex projects via establishment of project schedules and specific plans within stringent constraints. Experienced in Reporting & scheduling. Time Management skills and years of experience coordinating correspondence. Multi years of experience in filing, confidentiality when handling files and general office duties. I have many years of experience as a project manager. This role includes onboarding and offboarding of resources, and AR/AP experience. I have excellent interpersonal skills, writing and presentation skills, telephone skills and collaboration. I have worked remotely successfully for 12 years.

Areas of Expertise

•Project Life-cycle Management

•Business Development

•Profit & Revenue Optimization

•AR/AP

•Customer Satisfaction & Service

•Administrative Duties

•Documentation & Reporting

•Relationship Building

•Quality Control

•Team Building & Leadership

•Risk Assessment & Mitigation

•Continuous Process Improvement

Career Experience

Hill Country Cat Rescue

Board Member and Treasurer

Jan 2023 to Present

This is a volunteer role that I took to assist the group as they lost their Treasurer and need some assistance. I really enjoy this role and decided to stay there for a bit longer until they got the board and role finalized which was recently accomplished.

Accenture 2019 – 2022

Business & Architect Assoc Manager

Improved project delivery timelines and reduced operational bottlenecks by streamlining work intake processes and enhancing communication efficiency as global telecom manager. Ensured smooth project planning and resource allocation by estimating application run times for various project requirements as a Nike account business analyst.

Key Contributions:

Contributed to timely and effective response efforts in combating pandemic by guiding initiation, planning, execution, and closure phases of CDPH COVID-19 project as project manager.

Guaranteed client satisfaction and project success by fostering strong client relationships and implementing robust communication plans as business analyst on ISP account.

Achieved positive project outcomes by coordinating teams and managing resources.

AT&T 2013 – 2019

Business & Architect Assoc Manager

Increased coordination and clarity across teams by orchestrating work intake process, documentation, and communications for enterprise applications. Drove project success by overseeing change requests and project estimates, while maintaining keen eye on detail and accuracy. Cultivated culture of innovation and efficiency by executing process improvement initiatives.

Key Contributions:

Promoted informed decision-making by conducting documentation, reporting, and data analysis.

Boosted business productivity by developing a high-performing team environment.

Perkins Coie Law Firm 2012 – 2013

Project Manager

Augmented clarity and alignment throughout project lifecycle by enabling seamless communication with partners and associates. Streamlined work processes by administering gathering of requirements and conducted thorough business analyses to optimize project outcomes. Optimized deployment processes by coordinating precise roll-out schedules, encompassing dates, times, and locations. Implemented post-implementation surveys to increase business performance.

Key Contributions:

Maximized operational efficiency by leading Windows upgrades across multiple law firm offices.

Successfully managed the transition from Windows upgrade project initiation through to closure, ensuring timely and within-budget delivery.

Orchestrated daily project status meetings, facilitating open discussions to address any client concerns and ensure alignment with project timelines.

International IT Firm (EDS) 2002 – 2012

Project & People Manager (Multiple Roles)

Met business objectives and goals by directing large desktop support team as project and team manager at AAA of Northern California, while optimizing resource allocation and financial planning. Provided positive customer experience by establishing positive client relationships as client relations manager/project coordinator at national steel company. Propelled transparency by deploying client dashboards for multiple client accounts.

Key Contributions:

Mitigated potential risks by managing project obstacles during project life cycle planning phase at Blue Shield of California's healthcare account.

Enhanced accountability and client satisfaction by defining and implementing comprehensive client reporting processes for all contract deliverables and metrics.

Attained business growth and stability by retaining contracts at EDS (now HP) via utilization of strong client relationships and communication skills.

Education

Associate Degree in Business Management, Richland College, Dallas TX

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