Customer Service Quality Assurance

PRISCILLA N WOODS

P.O. BOX ****** SHAKER OH ***** 216-***-**** ****************@*****.***

Professional Overview

Experienced and Reliable production worker with over 30 years combined experience in the fields of Machinist, Healthcare, and Customer Service working in fast-paced environments. Acquired Positive Skills in communication, quality assurance, and team building.

Summary of Qualifications

NESTLE 5750 HARPER RD. SOLON OH 44139

09/2021-Present

MACHINIST

• Operate production equipment such as Extruder, Klick-clock, Pallet-Jack, and Check-Weight

• Observe machines for malfunctioning occurrences, jams, and follow the chain of command to report breakdowns.

• Regulate machine speeds, flows, and temperatures

• Tow Motor Operator Loading and unloading trucks and delivering work supplies to floor

KINDRED NURSING FACILITY 7000 COCHRAN RD. GLENWILLOW OH 44139

06/2012-04/2020

DIETARY MANAGER/EXECUTIVE CHEF

• Implement and prepare resident meals paying close attention to dietary needs

• Organize and observe staff job duties being mindful of proper work practices and procedures

• Guide and train all employees on proper work ethics and procedures

• Conduct resident meetings addressing and discussing concerns and solutions

MILES FARMERS MARKET 28560 Miles RD SOLON OH 44139

02/2017 – 01/2020

DELI MANAGER

• Order and organize deli inventory

• Train employees on proper work practices and customer service

• Intake and prepare catering orders ensuring quality foods and presentation

• Conduct employee and guests concerns in a professional manner

REFERENCES

SEAN HILL Culinary Manger 1- 770- 366 -4355

MARK SMITH Production Manager 1- 440 -258- 8755

LUIS GONZALEZ Plant Manager 1- 813- 607- 7957

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