Administrative Assistant Quality Assurance

ROXANE JOLICOEUR

*******@*****.*** 818-***-**** Pensacola, FL 32506

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Mail Handling

Memo Preparation

Presentation Design

Clerical Support

Reception Oversight

Quality Assurance

Report Writing

Proposal Writing

Document Control

Invoice Processing

Filing

Payroll Liability and Deductions

Filing and Data Archiving

Strong Interpersonal Skills

Customer Service

Administrative Assistant Accurate Electric - Burbank, CA 03/2016 - 08/2019 Provided administrative support to the executive team, including scheduling meetings and managing calendars. Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.

Managed incoming calls while providing information or transferring callers to appropriate personnel. Processed invoices for payment using accounting software applications. Answered phone calls and emails to provide information, resulting in effective business correspondence. Provided secretarial and office management support while building cooperative working relationships. Tracked and submitted employee timesheets to prepare for payroll processing. Sorted and distributed incoming faxes, letters and emails for office distribution. Project Coordinator Pinnacle - Woodland Hills, CA 08/2015 - 02/2016 Performed regular reviews of project documentation and communicated results with relevant personnel. Drafted presentations outlining the current state of specific projects for review by senior managers. Maintained a detailed database of project information including budgeting, resources and deliverables. Coordinated with internal departments as well as external vendors to ensure successful completion of tasks. Assisted Project Manager in drafting schedules and related documentation. Managed portfolio of projects to drive on-time deliverables within scope and budget. Created and maintained project documentation to drive transparency with stakeholders. Maintained project Plan set and updated with updated plan sheets. Daily Monitoring of emails.

Submit Plans to Building Department

Office Manager Uni Fire Protection Inc. - Woodland Hills, CA 08/2011 - 07/2015 Maintained filing system for records, correspondence and other documents. Summary

Skills

Experience

Provided administrative support to management team including preparing reports and presentations. Answered phone calls, responded to emails, routed mail and coordinated courier services. Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.

Ensured compliance with applicable laws regarding employment practices. Received Bid Invitations, Respond and print Bid Plans Generate and Deliver Bids

Coordinate with General Contractors

Generate RFI's and follow up for response

Complete Close Out Documentation Prepare Monthly Billing using designated accounting software Order Office Supplies

Track Material purchases

Draw tenant Improvement Fire Sprinkler Plans

Do Plan Check with the appropriate City Fire Authority Attend Fire Sprinkler Inspections

Project Manager Metro Fire Protection - Canoga Park, CA 03/2007 - 11/2010 Receive Bid Invitations, respond and print Bid Plans Generate and Deliver Bids

Coordinate with General Contractors

Generate RFI's and follow up for response

Compose correspondence

Daily Monitor of E-mails

Draw tenant Improvement Fire Sprinkler Plans

Do Plan Check with the appropriate City Fire Authority Attend Fire Sprinkler Inspections

NICET Dallas, TX 2008

NICET Fire Sprinkler Design

LA Pierce College Woodland Hills, CA

General Studies

Education and Training

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