Team Support Intake Clerk

Anna Michele (Shelly) Jiles-Johnson

**** ******** *****, ***** *******, LA 70085

504-***-**** (Home), 504-***-**** (Cell)

***.**************@*****.***

Professional Summary

Experienced professional with planning and organizational skills that balance work, team support and ad-hoc responsibilities in a timely and professional manner. Professional Experience

Plaquemines Parish Government, Belle Chasse, LA 05/1995 – 12-22-22 (Retired) South Central Planning and Development Commission, Houma LA 11/2023 – 02-15-24

(Program Ended)

Intake Clerk and Wildlife and Fisheries Equipment Program

• Clerical-level duties and judgment, good communication skills, good computer skills, routine administrative tasks, and works well with the public and office personnel.

• Assisting with applications for financial assistance; therefore they must be familiar with tax documentation.

• Assist in gathering required documents, from a checklist list of several documents needed provide to intake coordinators to complete the application.

• Assist with Wildlife & Fisheries equipment program, entering applications.

• Scanning documents, such as boat registration, receipts, drivers license, proof of vessel information.

Plaquemines Parish Government, Belle Chasse, LA 06/2014-Present Senior Clerk II

• Under general supervision, performs clerical duties of an accounting nature in the Boat Harbor General Department.

• Work involves checking on progress and ensuring there are no problems at the Boat Harbors;

• Assigning boat slips for harbors; preparing all written releases on the boat slips;

• Preparing all billing for the Boat Harbors and mailing invoices;

• Collecting all payments and entering and posting payments into the computer for the boat slips and the shipyard invoices; preparing deposits;

• Preparing Revenue Summary Reports; preparing evictions on the slips; performing year-end procedures; and assisting with payroll. Reports to the Assistant Finance Manager.

• Organizes collection work load according to delinquency accounts.

• Contact tenants with delinquent accounts for collection of overdue amounts.

• Coordinate monthly billing for end of the month closing.

• Writes letters for collection attempts.

• Verifies accuracy of accounts.

• Work with external auditor staff.

• Use computer terminal to enter or retrieve information.

• Make daily bank deposits for the Finance Department. Plaquemines Parish Government, Belle Chasse, LA 05/1991-06/2014 Clerk III/Fixed Assets Manager

• Identify and record purchases, transfers and disposals of fixed assets.

• Performs audits and physical inventory of property to ensure proper accounting procedures, storage and security of property.

• Assist in surplus property activities including acquisition and disposition.

• Assign and affix tag numbers and decals to fixed assets.

• Assures that accurate inventory records are available for audits.

• Confers with general public, vendors and employees to obtain routine information, answer routine questions, solve routine problems and retrieve data.

• Assembles data from various sources and complies and/or tabulates into final format.

• Prevent loss of data or property.

• Maintain fixed asset database.

• Special reports as requested by the general public, state and federal agencies.

• Work with external auditor staff.

• Use computer terminal to enter or retrieve information. Make daily bank deposits for the Finance Department. Plaquemines Parish Government, Belle Chasse, LA 10/1991-05/1995 Payroll Clerk

• Prepared and processed biweekly payroll for over 600 employees; reviewed and ensured accuracy of approved timesheets; tracked and deducted all garnishments and other special payroll deductions.

• Responsible for the coordination efforts between payroll, human resources, budget and other departments to ensure proper flow and maintenance of employee data (including preparation/distribution of detailed reports, e.g. labor" home" work, overtime, leave balances, head count, and retirement contribution reports).

• Established/maintained employee records; ensured that employee changes where entered correctly and made on a timely basis; reviewed changes for proper authorization and adherence policies including compliance with federal/state/local regulations.

• Maintained employee confidence and protected payroll operations by keeping information confidential.

• Respond to requests for payroll information from state/government entities and other authorized third parties.

• Assisted in providing information for federal and state audits as well as the annual financial statement audit.

• Managed child support and wage garnishments.

• Ensured accuracy of payroll records by maintaining database with updates in status changes, tax withholdings, benefits deductions, time off accruals, etc…

• Worked with the HR department to manage and to ensure completeness and accuracy in conjunction with all documentation and workflows surrounding new hires, payroll changes, and terminations.

• Answered employee questions related to payroll: W2s, paystubs, verification of employment requests and any other pay issues.

• Contacted banks in the event of a missing payroll check.

• Processed and distributed paper checks.

• Tracked employee sick days, personal days, and leaves of absence.

• Ensured that all documents where free of errors and discrepancies. Plaquemines Parish Government, Belle Chasse, LA 08/1989-10/1991 Finance Secretary

• Worked closely with Director, and Assistant Director of Finance.

• Answered phones and procured messages.

• Compiled, copy, sort, and file records of office activities, business transactions, and other activities.

• Prepared and managed correspondence, reports and documents.

• Organized and coordinate meetings, conferences, travel arrangements.

• Maintained schedules and calendars.

• Handled incoming mail and other material.

• Communicated verbally and in writing to answer inquiries and provided information.

• Prepared budget books for upcoming budget hearings.

• Ordered supplies.

• Distributed journal vouchers to employees.

• Prepared Payroll Timesheets.

Education & Affiliations

Elaine P. Nunez Community College August 1982 – May 1984 Business/Accounting

Meadows Draughon Vocational College August 1986 – April 1987 Business/Accounting

Phoenix High School, Phoenix LA

Diploma 05/1982

References

References will be provided upon request.

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