Lauren Brink
Barnegat, NJ *****
*******@*****.***
Highly motivated service professional is seeking a Certified Medical Assistant or Office Manager position which will enable me to utilize clinical or administrative skills to provide compassionate patient care to patients and strong administrative support to staff. Authorized to work in the US for any employer
Work Experience
Certified Medical Assistant
HealthCare Support Staffing-Manahawkin, NJ
January 2024 to Present
Working as a Temp.
Worked in a very busy office. Performed administrative tasks, such as answering phones, completing paperwork, scheduling appointments and processing health insurance claims. I am efficient intake a patient history, prepare patient for treatment, and take a patient's vital signs prior to treatment. Currently trained in shot administration and proper protocol. Certified Medical Assistant (CMA)
Hackensack Meridian Health-Neptune City, NJ
February 2021 to November 2023
Worked in a very busy psychiatry office. I am asked to performed administrative tasks, such as answering phones, completing paperwork, scheduling appointments and processing health insurance claims. I am efficient in take a patient history, prepare patients for treatment, and take a patient's vital signs prior to treatment. Currently trained in shot administration and proper protocol. Also as an office administrator, I am
overseeing clerical tasks, such as sorting and sending mail. Promoting open communication, fostering team collaboration. Keeping an inventory of office supplies and ordering new materials as needed. Helping with scheduling staff.
Certified Medical Assistant
Advocare Stafford Orthopedics-Manahawkin, NJ
January 2020 to February 2021
Work in a very busy orthopedic office. I am asked to performed administrative and nursing tasks. I am efficient in take a patient history, prepare patients for treatment, and take a patient's vital signs prior to treatment. I have assisted doctor procedures like nail matrix, cortisone shots. Medical Billing Specialist
A Step Above Health Services LLC-West Creek, NJ
February 2019 to January 2021
• Reviewing patient bills for accuracy and completeness, and obtaining any missing information.
• Following up on unpaid claims within standard billing cycle timeframe.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Calling insurance companies regarding any discrepancy in payments if necessary
• Identifying and billing secondary or tertiary insurances.Reviewing accounts for insurance of patient follow-up.
• Researching and appealing denied claims.
• Answering all patient or insurance telephone inquiries pertaining to assigned accounts.
• Setting up patient payment plans and work collection accounts.
• Updating cash spreadsheets, and running collection reports.
• Accounts receivable.
• Documentation review.
Certified Medical Assistant
Pediatric Affiliates-Lakewood, NJ
November 2014 to January 2019
Worked in a very busy office. Was asked to performed administrative tasks, such as answering phones, completing paperwork, scheduling appointments and processing health insurance claims. I am efficient in take a patient history, prepare patients for treatment, and take a patient's vital signs prior to treatment. Currently trained in shot administration and proper protocol. Certified Medical Assistant - per diem
Atlantic Hematology and Oncology-Manasquan, NJ
March 2013 to January 2015
Collected patient history and charted vitals, assisted doctor procedures such as bone marrow biopsies, breast exams and daily patient interaction.
Certified Medical Assistant - per diem
Intergy Medical Alliance
2013 to 2014
Responsibilities
Monitor vitals and chart information, assist doctors with multiple procedures, perform EKG’s, urinalysis, draw blood samples, data entry and maintenance of customer accounts, process medical billing and insurance claims.
Medical Assistant Externship
Sea Girt Medical-Sea Girt, NJ
2013 to 2013
Completed my hours in clinical to graduate. In total 80 hours were completed in this office. Alarm Monitor Specialist
Criticom Monitoring Service-Manasquan, NJ
2009 to 2012
Education
Certified medical assistant in Medical Assistant
National Center for Competency Testing
2013
Certificate in Clinical Medical
Career Institute - Ocean, NJ
2013
B.A in Psychology
Richard Stockton College
2003 to 2005
Associates
Ocean County College
2003
High school diploma or GED
Skills
• Microsoft office (5 years)
• CMA
• Pediatrics
• Anatomy Knowledge
• Physiology Knowledge
• EMR Systems
• CPT Coding
• ICD-9
• Medical Billing
• Medical Records
• ICD-10
• Patient Care
• Insurance Verification
• Medical Coding
• Medical Terminology
• Office experience
• Customer service
• Medical Scheduling
• Triage
• HIPAA
• Vital Signs
• Medical Office Experience (10+ years)
• Transcription
• Experience administering injections (8 years)
• ICD Coding (3 years)
• Quality Assurance
• Clerical Experience
• Medication administration
• Filing (7 years)
• Phone Etiquette
• Laboratory Experience
• Microsoft Publisher
• Cleaning
• English
• Computer networking
• Medical collection
• Medicare
• Analysis skills
• Documentation Review
• Accounting
• Microsoft Powerpoint
• Databases
• Conflict management
• Supervising experience
• Front desk
• eClinicalWorks (3 years)
• Sales
• Logistics
• Phlebotomy
• Medical receptionist
• Restaurant experience
• Leadership
• Crisis management
• Food service
• Computer skills
• Social work
• Clinical laboratory experience
• Caregiving
• Venipuncture
• Epic
• Customer service
• Typing
• Personal assistant experience
• Clerical experience
• Front desk
• Bookkeeping
• Google Docs
• Proofreading
• Customer relationship management
• Operating systems
• EMR systems
• Analysis skills
• Recruiting
• HIPAA
• Leadership
• Office management
• Epic
• Team management
• Medical records
• Microsoft Access
• Research
• Windows
• Hospitality
• Human resources
• Schedule management
• Public relations
• Databases
• Medical coding
• Negotiation
• Clinical research
• Data analysis skills
• ICD-9
• Cash handling
• Cash register
• Supervising experience
• Accounting
• Accounting software
• Restaurant experience
• Social media management
• Data collection
• Medical terminology
• Documentation review
• ICD coding
• Physiology knowledge
• Vital signs
• Anatomy knowledge
• Root cause analysis
• Account reconciliation
• Microsoft Publisher
• QuickBooks
• Budgeting
• Conflict management
• Childcare
• Retail sales
• Driving
• ICD-10
• Pediatrics
• Shift management
• Quality assurance
• Sales
• Sales management
• Fashion retail
• Salesforce
• Teaching
• Upselling
• Medical office management
• Records management
• Calendar management
• Program management
• Laboratory experience
Certifications and Licenses
CPR Certification
October 2022 to October 2024
CCMA Certification
AED Certification
October 2022 to November 2024
BLS Certification
October 2022 to October 2024
Certified Medical Assistant
Driver's License
CCMA Certification
Certified Medical Assistant
RMA
Certified Medical Assistant
CCMA Certification
Assessments
Customer service — Proficient
January 2024
Identifying and resolving common customer issues
Full results: Proficient
Work motivation — Proficient
October 2023
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
July 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical terminology — Proficient
July 2023
Understanding and using medical terminology
Full results: Proficient
Protecting patient privacy — Proficient
August 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Work style: Reliability — Proficient
January 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
July 2023
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Office manager — Proficient
July 2023
Scheduling and budgeting
Full results: Proficient
Medical receptionist skills — Proficient
January 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Supervisory skills: Motivating & assessing employees — Proficient January 2024
Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient
Customer focus & orientation — Proficient
January 2022
Responding to customer situations with sensitivity Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Office Skills
Answering Phones, Scheduling Appointments, File Management, Medical Insurance, ICD-10 & CPT Coding Overview, Charting, Electronic Data Entry, various EMR system. Computer Skills
Traknet, eClinical, Nextgen, Mastermind Pro, Microsoft Excel, Microsoft Word, Microsoft Publisher, Appointments Pro
Clinical Skills
Medical Terminology, Anatomy and Physiology, Clinical Procedures, Laboratory Techniques, HIPAA Compliance, EKG, Blood Pressure, Vitals, OSHA, Law and Ethics, Pharmacology, Customer Service and Charting