Customer Service Administrative Assistant

TREVOR OBERHOLSTER

Telephone: 613-***-**** E-mail: ***********@*****.***

OBJECTIVE: Seeking fulltime employment in the Customer Service field

HIGHLIGHTS OF QUALIFICATIONS

Excellent Customer Service

Effective communication and interpersonal skills

Team player and working under supervision or independent

Able to train staff and keep them motivated

Able to deal with conflict resolution

Demonstrate multitasking skills and time management

Microsoft proficiency: Microsoft Office: Word, Excel, Internet Explorer and Email

PROFESSIONAL DEVELOPMENT

Evanov Communications – Lite 98.5 – October 2022 to present

Outbound calls to source new business for marketing and on air sales

From initial call, to making the sale and the execution of the Creative to the commencing of the campaign on air

Millenium One Solutions May - 2019 – Temporary assignment

Taking of inbound calls for RBC credit card activation and selling and promoting the credit card protection products

Virtucar February 2019 and March - April 2019 - Temporary assignment

Assisting clients with invoicing queries

Assisting clients with new subscriptions or cancelling existing subscriptions

Assisting clients with any problems they may have in locating a vehicle or accessing a vehicle

BGRS Jan. - Feb. 2019 - Temporary assignment

Assisting Canadian Armed Force members with their relocation allowances and guiding them to utilize the funds effectively

Ensuring that they clearly understand what they have available to them for their relocation

Enterprise Car Rental Feb. 2016 to Oct. 2018

Work from home Customer service and Call center representative

ISO LEISURE HOTELS

SOUTH AFRICA

SALES MANAGER 2011 to 2014

Operating Holiday Inn and Holiday Inn Express Brands

Contract negotiation to Corporate and Travel industry

Promoting the Hotels nationally

FEMPOWER RECRUITMENT

SOUTH AFRICA NATIONAL SALES MANAGER CONTRACT STAFFING 2011

Managed sales and promotion of contract staff solutions

DOLLAR THRIFTY CAR RENTAL

SOUTH AFRICA 2009 – 2008 - 2011

INTERNATIONAL SALES MANAGER

Maintained relationships with of the largest tour operators, car rental brokers and wholesalers in Europe and the United Kingdom

Managed brochure contribution, overrides, rate management

Managed a Team of 7 Sales Executives nationally

EUROPCAR

SOUTH AFRICA 2006 - 2008

KEY ACCOUNT MANAGER

Maintained Client relationships - New Business Development within Corporate and Travel industries

Rate negotiation and Annual reporting

LEGEND HOSPITALITY GROUP

SOUTH AFRICA 2006

Increased sales of the three properties to corporate, travel and leisure markets

Site inspections with prospective clients

EDUCATION

Norkem Park High School Grade 12

Diploma

Other studies: Ontario Smart Serve

REFERENCES

Available upon request

Contact this candidate