Phyllis Hagens
Asheville, NC *****
*******.******@****.***
Summary
I have just graduated from college, and I am looking for training in document writing or writing or data entry. I am still in school for the reminder for BA, to be a paralegal or free-lance as a law document writer. But in the meantime, I am willing to learn any new skill to put under my belt will allow me to learn as much about writing. I am writing a cookbook on foods you get from the food pantry and using the item in the box to make exciting dishes that make your mouth water.
Skills
• Kitchen Cleaning and Maintenance
• Punctual and Dependable
• Trash Removal and Recycling
• Stock Rotation
• Food Quality Standards
• Equipment Cleaning
• Written and Verbal Communication
• Fire Prevention and Safety
Experience
November 1999
to
October 2015
Western North Community Health Asheville, NC
Kitchen Staff Member
• Contributed to successful kitchen operations with smooth handling of daily checklists.
• Adhered fully to kitchen standards involving required portion sizes, individual recipe instructions and safe food handling procedures.
• Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
• Cleaned and sanitized frequently to maintain health code standards.
• Assisted cook team by preparing sandwiches and salads.
• Readied vegetables and garnishes for meals.
• Moved smoothly between different cooking stations to assist with meal preparations.
• Checked stock regularly and discarded unsafe food to protect clients.
November 1999
to
October 2015
Western North Carolina Community Health Center Asheville, NC
Outreach Worker
• Coordinated specific psychosocial resources to meet members' identified needs.
• Functioned as treatment team member, interpreting social, emotional, and family system problems and strengths to other members.
• Educated citizens on resources and programs in the local community.
• Implemented community outreach and engagement plans to reach vulnerable communities.
November 1999
to
October 2015
Western North Carolina Community Health Center Asheville, NC
Group Facilitator
• They are trained to interact with clients from all occupations and all life situations appropriately and compassionately.
• Offered guidance in group settings to address self-esteem and anger management issues.
• Encouraged clients to express feelings and discuss what was happening at home and helped each person develop insight into personal lives and relationships
• She has facilitated group counseling sessions for clients afflicted with the presence of a licensed counselor.
• Implemented activities, events, and programs that encouraged individuals to embrace healthier attitudes towards treatment.
• Offered insight on available wellness programs and services that prove helpful to clients.
• Utilized various security techniques to maintain confidentiality of client data.
• Implemented activities, events and programs that encouraged individuals to embrace healthier attitudes towards treatment.
August 1994
to
October 1994
Charlotte Convention Center Charlotte, NC
Junior Assistant Chef
• Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry.
• Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish, and eggs had been prepared.
• Chop and diced vegetables and fruits to stock fridge ahead of busy periods.
• Created tasty dishes using popular recipes, delighting patrons and generating return business.
• Plated dishes using tasty garnishes and sauces to appeal to and delight patrons.
• Oversaw inventory and ordered ingredients to restock freezers, fridges, and pantry.
February 1996
to
April 1996
Renaissance Charlotte, N.C.
Cook Shift Leader
• Communicated with kitchen employees, answered questions, and offered insight into food preparations.
• Kept kitchen, cooking utensils and storeroom clean and neat
• Sanitized counters and utensils used for preparation of raw meat, poultry, fish, and eggs.
• Followed "first in, first out" rule with every food and beverage item, tossing outdated and expired food products.
• Checked freezer and refrigerator each day to verify proper functioning.
Education and Training
May 2022
Southern New Hampshire University Manchester NH
Associate of Science: Criminal Justices Graduate May,12,2022
April 2015
American InterContinental University Atlanta, Ga
Associate of Science: Criminal Justices
April 2007
A-B Technical College Asheville N.C.
Associate of Science: Social Work
June 1977
Garinger High School Charlotte N.C.
High School Diploma
Voices 2000 Washington D.C.
Some College (No Degree): HIV-AIDS Advocacy
Accomplishments
Accomplishments
I accomplished skills as A Chef. Community Service Outreach Worker Advocate Painter.
Interest
Cooking eighteen-century Romances movies and Novels, collecting paintings, or painting my own
• Consistently maintained high customer satisfaction ratings.