Project Management Data Analysis
Resume:
MELISSA TRAYNOR
***************@*****.***
Toronto, ON
EDUCATION AND TRAINING
Carleton University - Master's in Business Administration (2024/2025) NSU - Master’s of Health Sciences
Various accredited health and business programs, courses, and certificates, including Negotiating, Project Development and Management, Negotiations, Plain Language Communications, Regulatory Affairs, Copywriting/Editing, Data Analysis and Visualizations in Tableau and Excel, Canva, Visme, Salesforce, SAP, WordPress, Mailchimp, Content Management. Supervisory and management experiences in retail and not-for-profit work. CURRENT WORK EXPERIENCE
ANALYST- MERCHANDISING (Present), NUTRITION LABELLING PROJECT (Empire Inc./Sobeys) June 2023 – June 2024
● Analysis and compliance of nutrition, recipes, and regulatory compliance of food labelling.
● Investigating data, cross-referencing regulations, and communicating the analysis with RA, category management, and other stakeholders.
● Cross-functional collaboration, analytical skills, and communication used extensively to move project deliverables forward.
● Assisting with project management deliverables and coordination.
● Providing overall coordination and support.
● Creating and contributing to training and development slide decks.
● Training new colleagues and training long-term employees on new software platforms, business processes.
● Strategically providing insights to improve project deliverables for future business needs.
● Assisting the development of processes and best practices for internal team communications.
● JIRA, SAP, Microsoft Excel, PowerPoint, Teams, Word, and Sharepoint, Invafresh.
● Training and coaching team members on platforms and processes.
● Troubleshooting and problem-solving: Ability to troubleshoot technical and communicative issues and problems that may arise.
SELF-EMPLOYED HEALTH PROMOTION/ALLIED HEALTH PROFESSIONAL (Athletic Traynor Services) May 2012 – April 2022
● Writer, lead editor, and content manager for Medical News Bulletin/Medinfology during change management (6-month contract). Increasing output and productivity by developing training and protocol materials, managing a team of writers, SEO and plain language for online content educational marketing within regulations. Leading content curation, fact-checking, edits, creating processes, providing feedback, and coaching. Leading accessibility, diversity, and inclusion standards in content creation. Maintaining consistent branding across multiple channels. Providing guidance based on knowledge of industry trends, best practices, and emerging technologies in content management, sharing insights with the team and applying new knowledge to improve the design and usability of digital assets.
● Dissemination of complex information to comprehensive forms of communications
● Technical skills (vary by project and client needs): Microsoft Office Prezi, Zoho, Mailchimp, WordPress, Survey Monkey, Skype, Zoom, G Suite (Google Analytics, Docs, Alerts, etc.), Slack, various portals, etc. Project management tools like Zoho and Gantt.
● Business plan creation, business development through maintenance of consistent clients, new client generation, time, and schedule management while working within budget.
● Development of WordPress website with basic SEO best practices (HubSpot and Yoast certifications in content management and marketing).
● Contracted as a consultant by various startups such as KuaFit and GreenPie.
● Managed multiple projects, roles, timelines, and competing tasks.
● Performed needs assessments and job task analysis for program design and delivery, including data analysis.
● Provided reports, educational materials, coaching and/or referrals as needed within my scope.
● Facilitated exercise and mobility for private community clinical clients in conjunction with a registered healthcare team.
● Corporate wellness classes within TriFit/Medisys, Riverdale Community Health Services, and Inspera Health in-person and online using various digital health technologies.
● Researching and creating blogs, long-form, technical, and copy articles, infographics, and
● briefings using databases and reference management software ie. Mendeley and Endnote.
● Mental health ambassador and speaker in schools & at York Region Health Summit for Kids Help Phone.
● Developed and hosted nutrition workshops with handouts for healthy eating in the community and privately for clients.
● Provided compassionate and client-centred care both in-person and online using various technologies while maintaining confidentiality (HIPAA, PIPEDA/PHIPA, GDPR).
● Resolved common and complex issues by determining the clients' needs and immediately offering favourable solutions while working as a PTA/PSW for a private client in the community through LHIN. PSW and business development services for Able Bionics.
● Implemented, communicated, and ensured compliance with operating procedures, processes, and policies in corporate, private, and public health contexts.
● Created, updated, and managed a WordPress website over 3 years. Increased social media following to over 20k.
● Health coaching to diverse clinical and non-clinical clients, and amateur athletes over 20+ years with ongoing continuing education and best practices (always insured). ISLAND HEALTH (Public Health, Vancouver Island Health Authority) Allied Health Professional - Contact Tracing (Triage, Team Lead, Case Investigation, Quality Assurance)
Victoria, BC, November 2021 - April 2022
● Worked closely as part of an interdisciplinary team to undertake non-routine/complex COVID-19 case investigation, including interviewing clients/patients and documenting history to determine appropriate next steps.
● Assisted with major communicable disease outbreak investigations by monitoring active cases, conducting surveillance follow-ups, monitoring laboratory reports for new cases and providing information about the disease process and prevention measures with quality assurance in all forms of communication and documentation according to regulated policies and procedures.
● Interviewed COVID-19-infected individuals to collect all available information regarding contact for a specific period of time, using information collected and investigative skills when information was limited.
● Quickly learned new applications such as CCMS and EHR (PowerChart) for case investigations while maintaining confidentiality and privacy.
● Communicated test results to infected individuals, providing instructions, supportive counselling, and assisting clients in understanding health promotion and protection practices.
● Assisted in the development and improvement of training and education materials. CANADIAN RED CROSS
Emergency Responder (fixed-term contract) – York Region Isolation Site January 2021– April 2021
Community Health Service Provider
Sault Ste. Marie, 2011-2012
● Followed COVID-19 IPAC procedures while ensuring health protection of colleagues and beneficiaries
● Triage of positive patients and beneficiaries through appropriate processes
● Communicated practices across a chain of systems assuring safety, resource tracking, and quality of care
● Assisted with autonomous activities of daily living.
● Provided compassionate care.
● Prepared meals, assisted with hygiene, and activities of daily living.
● Provided care communication to patients and stakeholders.
● Patient transfers
● Mobility and physical exercise as appropriate
CONFIDENTIAL CLIENT (reference letter available)
Executive Administrative Assistant
Fixed-term contract for office start-up 2017-2018
● Efficiently, professionally, and economically supported the new corporate office soft and hard open.
● Procurement, office design, and basic bookkeeping.
● Anticipated needs and provided evidence-based solutions.
● Assisted in recruitment and hiring.
● Assisted in major public relations events and communications.
● Prepared meetings and internal communications.
● Provided professional administrative duties.
CINCO - Interactive Events/Promotional Representative Events, Promotions, Customer Experience 2013 - 2017
● Represent various products/companies professionally, respectfully, and courteously.
● Develop both individual and team goals/incentives to maximize awareness of the brand/product.
● Execute a strategy of attack for each event and liaise with all team members to improve the overall effectiveness of all campaigns.
● Promote and raise overall product awareness through various activities.
● Entertain the public by being as professional, knowledgeable, personable, and approachable
● Product and company research to best represent companies, campaigns, and product knowledge.
● Guerilla marketing and other marketing, as well as soft sales techniques. OTHER WORK EXPERIENCE
Sales, events, promotions, experiential marketing, brand ambassador, administration and communications, editor-in-chief of health and wellness trade magazines, health and fitness expert/writer. Various roles within the health, fitness, and wellness industries, including sales, management (Fitness Depot, Mademoiselle Fitness), fitness equipment design consulting for Pacemaster, business and health consulting, and other health services since 1999. Top company-wide sales within three months, two months for a medical spa, and three consecutive months for Truestar Health.
VOLUNTEERING EXPERIENCE
● Canadian Red Cross – Emergency Response Team Community Food Delivery May 2020 September 2020
● Kids Help Phone - 2009 to 2022 (2014 Volunteer of the Year) events, event volunteer lead, office administration, public speaking, crisis text responder.
● Yonge Street Mission – Health, fitness, and community services Feb 2016 – Apr 2016
● Woodgreen Community Services Volunteer – Various Roles 2015
● PanAm/ParaPan Am – event services 2015
● Habitat for Humanity Women's GTA 2014
● Good Shepherd Mission Services 2015
● Big Sisters London Ontario 2010
● Breakfast Program at Isabel Fletcher in Sault Ste. Marie 2012
● Achievement Snapshot:
● Member, Richmond Del-Condo Committee. Consultant for a $100,000 fitness facility project.
● American College of Sports Medicine Textbook Reviewer
● Canadian Network for Mood and Anxiety Treatments 2016 - Clinical Guidelines Reviewer
● Peer Reviewer for The Journal of Sports. and Exercise Medicine, The Journal of Exercise and Nutrition, and Medical Hypotheses
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