Data Entry Customer Service
Resume:
Professional
Summary
Skills
Work History
Maria Reyes
*************@*****.***
Versatil and dynamicprofessional with a proven track record at Rosarium Color & Cuts, excelling in organization and customer relations. Demonstrated ability to enhance client satisfactíon and streamline operations, mastering both telephone skills and data entry. Achieved significant improvements in efficiency and customer service quality, showcasing exceptional time management and interpersonal abilities.
Organization skills
Time Management
Telephone skills
Data Entry
Customer/Client relations
Customer and client relations
06/2023-07/2024
Rosarium Receptionist/Color Store & Cuts, Manager/Weslaco, Sales/TX Filing Clerck
" Resolved customer problems and complaints
" Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
" Confirmed appointments, communicated with clients, and updated client records.
" Answered phone promptly and directed incoming calls to correct offices.
" Kept reception area clean and neat to give visitors positive first impression.
" Handled cash transactions and maintained sales and payments records accurately.
" Streamlined d front front desk desk operations for increased efficiency by effectively managing phone calls,
" Responded to inquiries from callers seeking information
" Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors
Wesiaco, TX 78596
" Answered central telephone system and directed calls accordingty.
" Provided clerical support to company employees by copying. faxing. and filing documents. Scheduling
" Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory. Office Administration
File Management
" Maintained confidentiality of information regarding cdients and compary. Data inputting
" information Enhanced customer satisfaction by promptly addressing inquiries and providing accurate Greeting and Seating Clients
Scheduling appointments
Managed multiple tasks and met time-sensitive deadlines. 01/
" Handled sensitive information with discretion while maintaining strict confidentiality standards. ChI12/2023
" Supported office efficiency by performing clerical tasks such as data entry. photocopying. scanning. and faxing documents.
Madison Learning Center, Weslaco, TX
" Corresponded with clients through email, telephone, or postal mail.
" Demonstrated under tight deadlines strong multitasking abilities while managing numerous tasks simultaneousty
" Prep Pared
Vidu
" Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
" Ensured child safety through diligent supervision and adherence to established protocols
"Administered handling situations first effectively. aid when necessary, maintaining a calm demeanor during emergencies and
" Applied positive behavior managemernt techniques to enhance social interactions and emotional development.
Call Center Representative
ACT,Harlingen, TX
Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
" Maintained effective schedule balance between rest periods, active play, and instruction. 10/2022 -05/2023
manne
nealtiyfoods and beverages for children based on optimal dietary guidelines and
" Managed high call volumes while providing exceptional customer support and maintaining professional composure.
FRWes 3/2021-Hndant
" Handled satisfaction escalated at all times. calls professionally, effectively resolving complex issues and ensuring client
" Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers
" Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely slaco, TX
needs.
" Managed household tasks efficientty, ensuring a clean and comfortable evironmet for patierits
" Implemented strategies to prevent falls and accidents in the home setting, reducing risk of injury to patients
" Ensured patient safety through diligent monitoring and adherence to care plans. 0v2018-01/2019
" Assisted patients with daily living activities, promoting independence and dignity. Cashier/Customer Service Representative
" Improved patient comfort by providing compassionate and attentivec M.Rivas Food Store, Donna, TK
" Provided emotional support to patients and families during challenging times, fostering positive relationships.
Languages Spanish
" Greeted customers entering store and responded prompty to customer needs.
" Welcomed customers and helped determine their needs.
" Worked flexible schedule and extra shifts to meet business needs. Professional Working
" Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
" Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
" Helped customers complete purchases, locate items, and join reward programs. Education 05/2008 High School Diploma, Weslaco Hgh Schoo< Weslaco, TX emails ients
e care tailored to individual
Contact this candidate