Cherish Ford
Customer service
Baltimore, MD ****9
****************@*****.***
I have been offering years of hospitality to the elderly comminity. Which I'm in transition to Real estate where I always practice great customer service skills as a servant, creator and through marketing. To create a great experience for my customer. I am strong will an intelligent and eager to learn. I have a customer service-oriented focus to attain my goal. I am seeking employment with a progressive growth based organization where I can implement and execute excellent communication skills and contribute to team building.
Willing to relocate: Anywhere
Work Experience
Leasing Consultant
BeMore Staffing-Baltimore, MD
May 2023 to Present
My job description is at least in Consulting is to answer the phone of new prospects. Taking their information and giving out the information about our property, on the potential units that we have available. I also take rent checks at the beginning of the month.I give out receipts for money orders or application fees. I send out social media information about our property to get New Prospect. Set up and schedule tours for future clients. I run applications in the database of potential new residents, which includes background check and credit check. I also do the the move ins which require going over the contract. I take calls for maintenance request and put in service tickets. I also make sure that all of the packages in the package rooms are in chronological order. And make sure that any vendors coming in show ID and shown to the correct area that they'll be needed. Giving great customer service and handling each situation with professionalism.
Leasing Sales Consultant
Liberty Group-Baltimore, MD
April 2023 to Present
My job description is helping the residents of the community with any concerns on there apartments and fixing all issues in a proper time frame Sending out and following up on current leads. Showing current rentals for sale. Answering the phones and making calls to potential clients. Dealing with outside vendors and helping them. Giving great customer service.
Concierge
Planned Companies-Bethesda, MD
October 2021 to Present
Customer service is my main goal, making sure everyone is greeted with a smile and answer any question. Stock and hand out packages. Communicate with leasing professional. Helping out contractors and delivery drivers. Answering the phone and taking messages. Driver
Uber Drivers-Baltimore, MD
October 2021 to Present
I am a driver for Uber I deliver Walmart groceries, cvs and I do multiple food runs from different restaruants.
Server
Spirit cruise of Baltimore,md-Baltimore, MD
July 2021 to Present
My job description at the Spirit of Baltimore entails me taking orders for food in making sure that the order is given to the right person hey Sean cleanliness with keeping the tables clear. Making sure that the guests are comfortable and have a great experience while on the spirit of Baltimore cruise Patient Transporter
Frederick Villa Nursing Home-Baltimore, MD
November 2019 to Present
Being a patient transportation involves me taking elders to and from doctors appointments. Making sure they have correct paperwork for doctors and communicate between nursing home and other facilities. I also get patients ready for appt. I help with feeding, weights, passing ice water and taking vitals. Geriatric Nursing Assistant/Cma
Glen bernie health and rehab-Glen Burnie, MD
February 2014 to June 2016
Administer medicine to elders, feed, dress and bath elder. Take vital signs and make sure elders are safe. Report any changes to charge nurse.
Certified Medicine Aide
Good Samaritan Hospital-Baltimore, MD
September 2012 to December 2014
Administer medicine to elder, dress feed and bath make sure ders are safe and report any changes to charge nurse
Certified Medicine Aid
Maryland masinic homes-Towson, MD
January 2011 to August 2013
Geriatric Nursing Assistant
Charlestown Retirement Community-Baltimore, MD
March 2007 to October 2012
Feed,dress,bath and make sure elders are safe report any changes to charge nurse Education
Certificate in Real estate
Investor United - Maryland
February 2021 to March 2021
Skills
• Nursing
• Medication Administration
• Dementia Care
• Patient Care
• Memory Care
• EMR Systems
• Fair Housing regulations
• Customer service
• Sales
• Data entry (2 years)
• Market research (4 years)
• Property Leasing
• Interior Design
• Yardi
• Marketing (2 years)