Quality Assurance Customer Service
Resume:
ELLIOT D. REVENTÓS PÉREZ
Kissimmee, Florida 34758
Email ***************@*****.***
OBJECTIVE Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
EDUCATION Universidad Metropolitana (UMET) San Juan, Puerto Rico. B.A. BUSINESS ADMINISTRATION 1976 – 1980
SEMINARS Personnel Supervision, Excellent Customer Service skills and Attitude
Microsoft Office, (Word, Excel, Power Point) R-F Scanner Document Scanning. Seminar of Basic Supervision labor legislation, Warehouse Logistic Seminar attend.
Safety, Security & Compliance (OSHA 511 CFR 1910) 2020 HIPAA Privacy and Security Awareness. Loss Controls Seminar WORK EXPERIENCES
2023 – Present FreshPoint Central Florida, LLC.
Quality Assurance Lead
Ensure that regulations relating to Quality and Compliance for distribution and wholesaling of products on the market (GDP) are fulfilled
Preparing and implementing quality assurance policies and procedures
Performing routine inspections and quality tests
Developing quality standards, conducting tests and identifying issues in the production of our products or services.
Document quality assurance activities and create audit reports 2019- 2023 The Apollo Group LLC. (Miami Florida)
Inventory Control Specialist Auditor
Provide identification and traceability of all inventory in all locations and processes including but not limited to inventory containment
Establish and maintain inventory levels in all locations including min-max levels, reorder point and reorder quantities, Count and order products daily, up to 1000 products.
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Maintain appropriate inventory levels via computer based inventory system
Inventory Management for Food and Beverage
Develop Forecasting plans for highly utilized parts to predict and meet future inventory needs
Ensure that inventory levels are properly maintained in all locations by coordinating cycle counts on a firm scheduled basis
Manage Root-Cause evaluations of inventory shortages and discrepancies including corrective and preventative actions and trending
Improve frequency of inventory turns when applicable
Establish update, modify, and improve inventory processes for the complete and seamless FIFO transactions of inventory
Assist with assigning, training, and developing staff based on experience and departmental goals
Audit and report on all inventory transactions to ensure correct processing for established procedures.
2018 - 2019 FAMIS Inc. (Miami Florida)
Warehouse Manager & Inventory Control
Handle day-to-day shipping and receiving area, maintains warehousing and distribution operation.
Design and implement procedures to enhance productivity and maintain cost saving measures.
Complies with federal, state and local warehousing, material.
Safeguard warehouse operation and contents by establishing and monitoring security procedure and protocols.
Control inventory levels by conducting physical counts; reconciling with data storage system.
Identify areas of improvement and establish innovative procedures and adjust existing work practices
Produce and generate reports of deliveries, inventory, and driver information on a weekly basis
Achieves financial objectives by preparing an annual budget; scheduling expenditures analyzing variances initiating corrective actions.
Contributes to team effort by accomplishing related result as needed, Staff, train, evaluate and develop team members.
Allocate necessary space for stock rotation secure company assets, manage all bulk pick-ups and shipping, including the loading trucks Page 3 Elliot D. Reventos Pérez
2015 - 2018 AxisCare Health Logistic, Inc.
Logistic Orthopedic Manager
Responsible for management and performance of the facility including warehouse operation.
Responsible for the overall operation of the shipping/receiving and warehouse operations for the company including supervision of personnel.
Accountable for achieving company objectives, productivity standards and cost control goals.
Receiving, identifying, dispatching and assuring quality of goods
Oversee the assembly and preparation of orders and all warehouse operations
Hire, onboard, train, supervise, and manage all staff
Communicate job expectations and coach employees
Full operation and distribution all orthopedics implants.
Warehouse inventory management and cycle count weekly procedure. Maintain inventory and storage area
Monitors inventory levels throughout production lifecycle.
Prepare orders to replenish implants, Forecast & Purchase all Implant types for HIP’s & KNEE’s & Trauma Surgeries.
Logistic route for all surgeries daily basic, loss implant control.
Record purchases, maintain database, performs physical count of inventory and reconciles actual stock -generated report. Identify areas of improvement and establish innovative procedures 2009 - 2015 Caribbean Healthcare Supplies, Inc.
Warehouse Logistic & Purchasing Manager
Full operation and distribution all orthopedics implants. Responsible for management and performance of the facility including warehouse operation, inventory customer relations, quality and security.
Accountable for achieving company objectives, productivity standards and cost control goals.
Warehouse inventory Management and cycle count weekly procedure. Monitors inventory levels throughout production lifecycle.
Prepare orders to replenish implants. Purchase all implant for surgeries. Processes and documents return as required following established procedures. Monitors and maintains current inventory levels. Delivered weekly motivational and educational staff meetings Hire new employee
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2007 - 2009 Coca Cola Puerto Rico Bottlers Cayey Plant (3 Shift) Warehouse Dispatch Lead
Responsible for analyzing, designing, and implementing the Warehouse distribution operation functions.
In-charge of the third shift ensure that departments (Shipping, receiving, picking, packing, & loading) are working together as one team and that the workload and overtime opportunities are distributed.
Responsible for supervising of 32 unionized warehouse associates in the warehouse, and shipping of incoming and outgoing products.
Improvements that increase capacity, reduce lead-time improve loss prevention.
Process flow and efficiency optimize existing processes to ensure that budget goals are met.
Reconciliation of finished products and non-produced on shift.
Administers policies and procedures, supervise the daily activities of 43 warehouse associate.
Set measurable goals and deliverables within the warehouse team. PERSONAL
SKILLS
Excellent customer service and support skills.
Knowledge of PC related applications, bar coding Inventory control.
Mass/90 Analytical Interpersonal Skills Planning.
Proven Supervisory Experience combine with Strong Written and Verbal Communication Skills.
Heavy driver license (P.R) (cat-8) Forklift Certified and pallet jack.
Self-motivated and able to function with minimum direct supervision able to work with multiple tasks.
Able for decision making, 15 + years of experience directly managing peoples including hiring, developing, training, inspiring a guiding people.
Willing to Travel or Relocate.
Ability to manage employees on a Union Environment. 40 +
Knowledge of OSHA Safety, FIFO & FEFO System GMP’S, M.R.P.
Applies a deep understanding and considerable expertise in inventory management, including forecasting, purchasing, inventory control.
Bonded Warehouse Experience & 3PL Service.
ASW-400 & Mas-90 Inventory Software. Quick Books
Attention to Detail, Following Instruction Accurately PERSONAL
REFERENCES: Available upon request.
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