Holistic Nutritionist, Wellness Coach, Sales and management
Resume:
Anngelina Chasteen
Quincy, IL *****
*********.********@*****.***
To Obtain a salary or commission based position remote or within the Quincy IL area Authorized to work in the US for any employer
Work Experience
Store Manager
Ayr Wellness-Quincy, IL
September 2023 to Present
Manager of all operations including retail sales
Managed 2 stores payroll and shifts
Processing all tips, daily and weekly deposits
Running metrics and KPI’s and reaching revenue, ADS and UPT goals for 2 stores Managing all marketing, promotions, events and Community outreach for the Quincy market Teaching sales staff advanced sales training practices and developing sales strategies to meet targets and aid in teams development and growth potential
Operating as a salaried employee working upwards of 60hrs depending on needs Making sure all staff are OSHA, IDFPR and SOX compliant Purchasing and covering up-front expenses for both stores out of pocket until expenses could be concurred.
Ordering all supplies, marketing assets and necessary materials to run 2 stores Arranging for vendors to participate in promotional activities Creating an incentives program for employees who perform at high levels Recruiting, Hiring and training new employees
Updating all SOP’s and submitting to state
Providing store audits for cash, inventory and with state police and IDFPR state inspectors Troubleshooting software and other issues with Excel, Dutchie POS and Alpine IQ for customer satisfaction and employee assistance
Preload Supervisor
UPS-Quincy, IL
June 2022 to Present
• UPS Management duties for preload include but are not limited to:
• Scheduling and time cards
• Tracking inbound trailers
• Yard control and clearance
• Training all preload employees on safety UPS measures and standards
• Regular upkeep of warehouse equipment
• Reporting all issues to corporate for building compliance and maintenance
• Checking all package cars for misloaded packages
• Building plans for preload and working alongside dispatch to meet % efficacy.
• Filing daily reports to include updated and correct process mathematics for estimate efficacy.
• Accountability for any and all preload errors and or issues. Management Trainee
Frericks-Quincy, IL
August 2021 to June 2022
• Performed opening and closing store routines, including balancing daily till and making nightly deposits.
• Was recognized in customer service abilities, as well as surpassing sales goals.
• Assisted in marketing and event management
• Participated in a team work environment including training others
• Worked in both wholesale and retail department doing cross-training duties
• Worked on seed production line and transported pallets of goods
• Unloaded and loaded trailers for distribution and retail
• Did design and delivery of orders
• Managed greenhouse duties and upkeep
General Manager
Metro by T-Mobile (authorized dealer)-Quincy, IL
January 2019 to February 2021
• Managed hiring and employment of staff
• Trained all new employees
• Managed scheduling and time cards
• Balanced till and did daily deposits
• Did daily inventory of goods
• Met and exceeded all company sales goals
• Stayed in audit compliance at all times
Education
Associate Arts in Photography/Graphic Design
Clatsop Community College - Astoria, OR
January 2016 to October 2017
Some college in Agricultural sciences and Communications Columbia Basin College - Pasco, WA
April 2014 to June 2015
Skills
• event planning (10+ years)
• Customer Service (10+ years)
• Indesign (Less than 1 year)
• Photoshop (5 years)
• Photography (10+ years)
• Sales (10+ years)
• Holistics (6 years)
• Typing (10+ years)
• Phones (10+ years)
• Graphic Design (Less than 1 year)
• Social Media Marketing (6 years)
• Social Networking (10+ years)
• Word (10+ years)
• High end retail sales (10+ years)
• Ketosis (1 year)
• Visual design
• Public relations (10+ years)
• Management (10+ years)
• Distributed control systems (2 years)
• Warehouse experience (3 years)
• Microsoft Excel (3 years)
• Management reporting (5 years)
• Horticulture (3 years)
• Software Troubleshooting
• Child welfare
• Communication skills
• Time management
• Organizational skills
• Supervising experience
• Leadership
• Retail management
• SOX
Awards
Towler Scholarship
April 2016
Highly respected Art Scholarship award.
Certifications and Licenses
Driver's License
Food Handler Certification
Additional Information
Skills and Interests
23 years of professional customer service and management experience
• 17 years event planning and hosting experience
• Deep understanding of nutrition and holistics industry
• Phi Theta Kappa International Honors society student..
• Knowledge and experience in Agricultural system and distribution process.
• Been working off and on in cannabis industry since 2015
• interest in supporting local producers through cooperatives and community involvement.
• Partial owner/operator of short-path distillation extraction facility 2016
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