Administrative Assistant Operations Manager

Miranda Currier

Atlanta, GA, United States Phone: 425-***-**** Email: *******.********@*****.***

EXPERIENCE ATL MUSIC LESSONS Atlanta, GA

Studio Operations Manager

Handle scheduling requests from both clients and staff and coordinate appointments Utilize the company’s billing and scheduling software to resolve payment and scheduling disputes with clients

Assist the director in marketing tasks, such as posting to Instagram and Facebook, scheduling blog posts, and sending and proofreading newsletters

02/2023 – present

FORENSIC & CLINICAL PSYCHOLOGY SERVICES Kirkland, WA Practice Manager

Full-cycle recruiting for administrative assistant position, including ongoing training and supervisory responsibility

Maintain an excellent working relationship with the medical profession and other health related facilities and organization through formal working agreements Manage services personnel including engagement staffing, staff performance/evaluations, effective communication, career planning, and succession planning Conducted detail-oriented medical research for increasing successful mental health diagnoses for over 1,000 veterans

Successfully trained staff on troubleshooting methods for telehealth and recordkeeping in pivotal shift of business due to Covid-19

10/2019 – 11/2022

RENEW HOME & DECOR Everett, WA

Training Coordinator

Develop a program handbook for participants to maintain and track skill progression Collaborate with department managers and team leaders to identify training requirements and determine specific skill gaps within the organization Create training communication, manage training participation databases, and manage training libraries

Provide documentation (e.g., performance logs, quality reviews, etc) to managers Manage social media sites to drive sales and engagement 02/2018 – 10/2019

ISLAND LAKE CAMP Poulsbo, WA

High School Leadership Coordinator

Assist with facilitation and curriculum delivery related to leader onboarding and functional development

Develop, implement and deliver training programs for varying levels of individuals within company Write and design program training and support material Supervise up to 20 youth leaders-in-training through the duration of the summer camp training program

06/2016 – 09/2017

EDUCATION EVERETT COMMUNITY COLLEGE Associate of Arts 2013 – 2015 Direct Transfer Degre

NORTHWEST UNIVERSITY Bachelor of Arts - Psychology Served as student senator for on-campus apartments Orientation Leader (2016-2017

2015 – 2017

SUMMARY Results-driven entry-level recruiter with a proven track record of over five years in training, leadership, program development, and internal/external communications. Meticulous and proactive individual pursuing a talent acquisitio position within a forward-thinking company to enhance operational efficiency and streamline organization processes.

SKILLS Well-versed in ethical hiring practices

Talent Acquisition

Salesforce CRM

Staff Supervision

Administrative Support

Employee Training

Social Media Engagement and Marketing

Effective Written and Verbal Communication

Microsoft Office

Google Suite

Project Management Software- Asana, ClickUp, Trell

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