Data Entry Service Representative

LOURDES

ARTILES

305-***-****

**************@*****.***

Highly organized and efficient administrative professional with over 10 years of experience looking to apply the skills I’ve obtained in billing coding, data entry, and general office support. Skilled in receptionist processes, organization of filing systems, data entry via company programs, and coordinating between staff and vendors. EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE

Doctors Choice Medical Rental & Supplies, Inc., Miami, FL 2011-PRESENT

• Authorize supplies and equipment that need to be approved by health providers

• Manage incoming calls, reservations, equipment quotes, and general supply questions.

• Support coordinators and case managers by processing new clients

• Verified prescriptions are up to date

• Performed miscellaneous duties assigned as backup

• Handled all customer interactions including walk-ins, emails, phone calls, and faxes. CUSTOMER SERVICE REPRESENTATIVE

Vital Medical Center Externship, Miami, FL

2005 -2011

• Data entry of ICD9 and CPT codes

• Called insurance companies to verify patient insurance coverage

• Digital Imaging – scanned patient information/documents into system

• Utilized Invision, Medihost, and Siemens software

• Reviewed, organized, and filed patient documents

• Registered patients

EDUCATION

MEDICAL INSURANCE SPECIALIST CERTIFICATION

Fortis College, Miami FL

2013

BACHELOR’S IN BUSINESS ADMINISTRATION

Technological de Santiago University, Dominican Republic 1995

SKILLS

• Excellent Oral/Written Skills

• Efficient Multitasking Skills

• Computer Proficiency (Microsoft Office Suite)

• Billing Coding

• Exceptional communication

• Fluent in English and Spanish

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