Project Manager Scrum Master
Resume:
EMPLOYMENT HISTORY
JAN, **** - PRESENT
Sr. Project Manager/Scrum Master, National Center for Missing and Exploited Children, Alexandria, Virginia
• Led Agile Scrum team ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
• Provided servant-leadership and mentorship to a cross-functional team Agile team
• Led Sprint Refinement to ensure effective Sprint implementation and delivery
• Managed a bi-weekly sprint cadence using Jira
• Maintained Information Radiators for PI transparency and tracking
• Worked with team to develop and deliver MVP with a hard deadline, including development of training manuals, end-user training, E2E testing and final launch.
Develop and implement project management methodologies and best practices to ensure successful execution of projects Collaborate with internal teams and external stakeholders to establish and maintain project scope, objectives, and deliverables
Identify and assess potential risks and issues that may impact project delivery and take proactive measures to mitigate them
Review and analyze project metrics and data to identify trends, issues, and opportunities for improvement JAN, 2018 - NOV, 2022
Agile Project Manager, ABC Transcription Services, LLC, Plano, TX
• Led Agile Scrum team ceremonies including Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
• Provided servant-leadership and mentorship to a cross-functional team Agile team
• Led Sprint Refinement to ensure effective Sprint implementation and delivery
• Managed a bi-weekly sprint cadence using Jira
• Supported Engineering team across multiple domains as POC for development, testing, and release
• Coached teams to focus on Minimum Viable Product (MVP) when delivering intent within each sprint
• Communicated team status/progress via Release/Sprint burndown charts ensuring stakeholder alignment. Collaborate with clients to understand their transcription needs and provide solutions that meet their requirements Acted as Product Owner for proprietary transcription software Implemented training for all end-users and stakeholders both within the company and vendors JAN, 2020 - JAN, 2021
Agile Technical Project Manager, Eastern Healthcare Technologies, Princeton, NJ Led transition to Agile SDLC
Project research and development for therapeutic device products Facilitated Android and iOS Mobile App projects, SDK modeling and configurations per client requirements Drafted Release Notes
Responsible for removing impediments, requiring constant, effective communication with multiple departments and stakeholders
Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings Communicated team status/progress via Release/Sprint Burndown charts and Information Radiators. Participated in building the Project Management Office within the organization Resource allocation and conflict management
TX, Houston, 77066
**************@*****.***
PATRICIA WILKINSON
AGILE I T PROJECT MANAGER
PROFESSIONAL SUMMARY
Experienced Agile IT Project Manager with 10+ years of experience leading multiple Global Scrum Teams in start-up environments and larger organizations. Skilled in Agile Coaching, training, and implementation. Strong communicator, adaptable, and result-oriented. Successfully built teams from the ground up and rescued troubled projects, delivering successful outcomes.
EMPLOYMENT HISTORY
JAN, 2016 - JAN, 2020
Project Manager, Community Birth Services, LLC, San Ramon, CA
• Developed and implemented a project management plan to ensure the successful completion of all projects within scope, budget, and timeline.
• Coordinated and oversaw the implementation of project management methodologies and best practices to ensure efficient and effective project delivery.
• Collaborated with cross-functional teams to gather requirements and define project objectives and deliverables.
• Led continuous improvement initiatives to optimize project management processes and drive operational excellence.
• Monitored project progress and provided regular updates to stakeholders, including project status, risks, and issues.
• Developed and maintained strong relationships with key stakeholders, including clients, vendors, and team members, to ensure project success and client satisfaction.
• Developed PMO Implementation Plan
Developed a resource allocation plan and ensured optimal utilization of resources throughout the project lifecycle. EDUCATION
JAN, 2002 - MAY, 2005
ASSOCIATES OF SCIENCE, MCU University, SLC, Utah
SKILLS
Agile Coaching Training
Implementation Product Development
Release Planning Resource Management
Collaboration Tools Project Management
Impediment Removal Communication
Minimum Viable Product (MVP) Testing
Change Management Agile Principles
Organizational Structure Atlassian Confluence
Backlog Management Agile Work Processes
Quality Deliverables Bug Resolution
SDLC Training Methodologies Sprint Planning
Project Team Coordination Organizational Structure Release Planning
CERTIFICATIONS
Certified Scrum Master (CSM)
Agile sAFE 6.0 Certification
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