JENNIFER
MCMILLAN
***********************@*****.***
OBJECTIVE
Motivated and dedicated professional returning to the workforce after raising a family. Eager to leverage my skills and experience and a strong background to contribute effectively. Committed to bringing a fresh perspective, excellent problem-solving skills, and a proactive approach.
LICENSES
Real Estate License
Reiki Practitioner License
VOLUNTEER EXPERIENCE
TWISTER CITY ROLLER DERBY
Work with a 501c3 organization with approximately 100 members across Oklahoma City
Roles:
Bout Production Committee Head – coordinating events for approx. 250 people, occurring monthly
Sponsorship – cultivating relationships with donors in the community
Volunteer Organizer – coordinating staffing and thank you gifts for volunteers within the organization
EXPERIENCE
OWNER/MANAGER THE TWISTED GOAT, LLC 2015 - PRESENT
Business Management: Successfully founded and grew a freeze-dried candy business from inception to a profitable enterprise, overseeing all aspects of operations including production, sales, marketing, and customer service. Placed products in 8 stores across the OKC metro area
Marketing and Sales: Created new products and executed comprehensive marketing strategies to promote products through social media, online marketplaces, local events, and partnerships with retail stores. Arranged and staffed 2-4 pop-up events per month, including fairs and farmers’ markets.
Customer Relations: Built a loyal customer base by delivering exceptional service, responding promptly to inquiries, and addressing feedback to improve product offerings.
Financial Management: Managed business finances including budgeting, expense tracking, and financial reporting, ensuring profitability and sustainable growth.
Inventory Control: Maintained optimal inventory levels, coordinated with suppliers, and streamlined the supply chain to reduce costs and improve efficiency.
REALTOR 2004 - PRESENT
Client Relationship Management: Established and maintained positive relationships with clients, assisting them in buying, selling, and renting properties while ensuring a high level of customer satisfaction.
Market Analysis: Conducted thorough market research and comparative market analysis (CMA) to determine property values and advise clients on pricing strategies.
Property Listings: Managed property listings on multiple platforms, creating compelling descriptions, taking high-quality photographs, and ensuring accurate and up-to-date information.
Sales and Negotiation: Successfully negotiated purchase agreements, contracts, and closing terms on behalf of clients, achieving favorable outcomes and meeting sales targets, including title and deed work.
Marketing Strategies: Developed and implemented marketing plans, including online advertising, social media campaigns, open houses, and networking events to attract potential buyers and sellers.
CO-OP OWNER GILLETTE, WY 2015 - 2017
Operational Management: Oversee day-to-day operations of the co-op, including inventory management, vendor relations, and supervision of 10-20 staff to ensure smooth and efficient business functions.
Strategic Planning: Develop and implement strategic plans to drive the co-op’s growth and sustainability, including identifying new business opportunities and enhancing existing services.
Product Sourcing and Procurement: Identify and source high-quality products that align with the co-op’s values and meet member needs, negotiating favorable terms with suppliers.
SUPPORT SECRETARY DEPARTMENT OF CORRECTIONS JUL. 2012 – FEB. 2013
Administrative Support: Provide comprehensive administrative support to departmental staff, including managing schedules, organizing meetings, and preparing correspondence.
Document Management: Maintain and organize inmate files and other records, ensuring accuracy, confidentiality, and compliance with departmental policies.
Data Entry: Accurately input and update data in departmental databases and systems, including inmate records, maintaining up-to-date and accessible information.
Confidentiality: Handle sensitive information with discretion, maintaining strict confidentiality and adhering to all relevant laws and regulations.
CORRECTIONAL OFFICER DEPARTMENT OF CORRECTIONS JUL. 2009 – FEB. 2013
Movement Control: Managed the controlled movement of approximately 1,600 inmates, ensuring orderly and secure transitions between different areas of the facility.
Unit Management: Supervised and managed 160 inmates per unit in work control, overseeing daily activities and ensuring compliance with facility rules and regulations.
Security Operations: Conducted regular security checks, searches, and inspections of inmates, cells, and common areas to prevent contraband and ensure a safe environment, as well as incident response.
Documentation and Reporting: Maintained detailed and accurate records of inmate behavior, incidents, and daily activities, and prepared comprehensive reports for review.
Mental Health Unit Supervision: Controlled movement within the Mental Health Unit and monitored inmate interactions to ensure compliance with treatment plans.
Medication Supervision: Oversaw the administration of medication to inmates, ensuring accurate dosing and adherence to medical protocols.
OSBI Collaboration: Worked closely with the Oklahoma State Bureau of Investigation (OSBI) on investigations, providing necessary support and information as required.