Data Entry Support Specialist
Resume:
Raina Heckelsberg
Bowling Green, IN *****
**********@************.*******.***
Authorized to work in the US for any employer
Work Experience
Family Support Specialist
Centerstone - Spencer, IN
September 2022 to Present
My responsibilities include but are not limited to care management, teaching life skills to adolescents, connecting clients to community resources, parenting education, data entry, complying with HIPPA regulations, scheduling.
Family Support Worker
The Villages - Healthy Families - Bloomington, IN
July 2020 to February 2021
My job responsibilities are enrolling new families into the program and then meeting with them on a weekly basis to provide child development and parenting information to build protective factors against child abuse and neglect! Data entry and basic office responsibilities are also part of my job duties! Home Health Aide
Elder’s Journey - Brazil, IN
May 2020 to September 2020
I received my Home Health Aid Certification through the State if Indiana. I currently care for elder’s in their homes offering med reminders, personal care, house keeping and meal preparation! Family Advocate
SCCAP Head Start - Bloomington, IN
January 2019 to March 2020
As a Family Advocate I track physical and dentals, and attendance and then help families develop a plan to make improvements if needed. I also work with families to develop family goals and then support them with those goals by connecting them with resources from the community. I am also responsible for monthly recruitment and making connections in the community with other organizations!
Assembler
Cook Medical - Spencer, IN
June 2019 to January 2020
• Assemble medical devices
• comply with federal regulations
• Promoted to chemical coordinator after month and half. Family Services Manager
Child Adult Resource Services - Spencer, MA
March 2019 to June 2019
As a Family Service Manager I am often the first point of contact with our clients. I recruit, assist clients with the application process, process the applications and place clients in the waitlist. I also collaborate with health care providers to ensure children are receiving appropriate medical and dental services. I also track attendance and health records into our database. The reason that I left this position is that CARS lost their grant and a new company took over. Life Skills Coach
Centerstone - Spencer, IN
October 2017 to November 2018
As a life skills coach I helped children who had mental health /behavioral issues gain life skills to become more independent and be able to successfully integrate into society. Family Support Specialist
The Villages-Healthy Families - Bloomington, IN
February 2016 to October 2017
I visit with families in their homes to bring them child development information and activities to help support the parent child attachment and bonding process. I input data into a state wide data base system and track progress of the families that I serve.
Quality Inspector
Cook Medical - Spencer, IN
April 2014 to April 2016
I am responsible for making sure that the products going out the door comply with both company and FDA regulations.
Family Advocate
South Central Indiana Action Programs - Bloomington, IN October 2013 to April 2014
Responsibilities
My Daily responsibilities include but are not limited to application intakes, data entry, attendance monitoring, home visits with clients on an as needed basis, answering phones and emails, classroom support as needed, receptionist duties, tracking physicals and dentals and following up with client. Accomplishments
I have applied my organizational skills to our office to help better utilize our time, I have been on our mental health committee, who's goal is to help make changes in the way we address mental health with our clients.
Organization, communication with staff and families, teamwork. Education
clay city high school - Clay City, IN
1990 to 1993
high school dioma in general
Skills
• Office experience
• Computer skills
• Conflict management
• Strategic planning
• Medical records
• Documentation review
• FDA regulations
• Marketing
• Data entry
• Social work
• Crisis intervention
• Organizational skills
• Computer operation
• Home care
• Typing
• Quality inspection
• Case management
• Administrative experience
• Customer service
• Microsoft Word
• Phone etiquette
• Filing
• Time management
• Microsoft Outlook
• Conflict management
• Social work
• Typing
• Documentation review
• Analysis skills
• HIPAA
• Medical terminology
• Case management
• Crisis intervention
• Quality inspection
• Strategic planning
• Assembly
• Home care
• Front desk
Certifications and Licenses
Driver's License
CPR Certification
November 2023 to November 2025
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