Customer Service Medical Records
Resume:
Rosemary Simpson
Tampa, FL *****
***********@*****.***
I am a quick learner and always willing to learn different skills and tasks. Authorized to work in the US for any employer
Work Experience
Patient Sitter/St.Joseph Hospital
ABM Industries, Inc.-Tampa, FL
March 2022 to Present
Sitting with patient at a Hospital, talking and trying to keep patients calm while in recovery. Greeter/Customer Service
Advent Hospital w- ABM contracted-Tampa, FL
November 2021 to Present
Greet and assist with family, visitors or patients inside the Hospital on directions or information on location where to go, assist with helping with wheelchairs if needed for assistance and give my best customers service acknowledged to anyone who is needed for it. Customer Service
Nordstorm Rack-Tampa, FL
November 2019 to Present
Assist with my best customer service to help our shoppers find what they need or looking for,put out merchandise and keep floor nice and neat.
Merchandiser
Macy's-Brandon, FL
October 2013 to Present
I handle a large volume of clothing merchandise in which i place in proper order of there department, Mark downs, customer order pick for Fulfillment purchase and perform annual inventory using a Motorola hand held scanner.
Customer Service Representative
Dillard University-Tampa, FL
October 2011 to June 2013
Cashier, mark downs and customer service.
Medical Records Clerk
NortSide Imaging-Tampa, FL
February 1990 to August 1995
File and order patients medical records, verify appointments and schedule, make copies and answer 12 incoming calls and transfer to correct departments. Test Proctor
Rapid Reliable Testing-Brandon, FL
March 2022
Temporary work for a week, monitoring while clients take written tests Education
Diploma in Business
EastBay High - Gibsonton, FL
August 1980 to January 1984
Skills
• Basic Computer Skills and use Motorola hand held scanner. (4 years)
• Medical Records (4 years)
• Merchandising (10+ years)
• Medical Office Experience (4 years)
• HIPAA (4 years)
• Merchandising (10+ years)
• Medical Office Experience (2 years)
• Patient Care (3 years)
• Insurance Verification (2 years)
• Driving (10+ years)
• Medical Records Retriever (1 year)
• Filing (5 years)
• English (10+ years)
• Phone Etiquette (3 years)
• Hospital Experience (3 years)
• Patient observation (3 years)
• Organizational skills
• Typing (2 years)
• Communication skills (3 years)
• Care plans
• Dementia care (3 years)
• Heavy lifting
• Medical office experience (5 years)
• Cleaning (2 years)
• Hospitality
• Memory care
Awards
Employer of the week @ Macy's
June 2016
Being very helpful, friendly and courteous to the customers. Certifications and Licenses
driver's license
August 1984 to Present
Clean driving record.
Non-CDL Class C
First Aid Certification
Additional Information
I am friendly, hard worker and get along with people, my experience in this field is that I am a fast learner and like to do multi task work I also can work in my own when needed. I am seeking a position where I can develop and excel while giving my best to my employer and Management.
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