General Manager Food Safety

Amanda Thompson ****************@*******.***

Work Experience

General Manager December 2018 - August 2021

Wendy’s Tempe, AZ

● Managed the daily operations, team building, coaching, and development of entire store

● Maintained high standards of food, service, health and safety, ensuring the efficient and profitable performance of the restaurant and the optimal utilization of staff and resources

● Developed and implemented growth strategies by creating and managing budgets, improving revenue, and analyzing accounting and financial data

● Ensured compliance with all federal, state and local laws and ethical business practices Franchise Operator August 2014 - December 2018

Jamba Juice Scottsdale, AZ

● Operated three franchise locations

● Maintained strong decision making ability and independent judgment to establish operational plans, within operational guidelines and in support of the business plan

● Managed daily operations, developing and maintaining positive relations with the surrounding community through effective marketing and sponsorship

● Led team in the execution of Jamba standards to create excellent guest experiences

● Adhered to all company food safety and franchise standards, cash handling and operational policies and procedures and ensuring that all team members are in compliance as well Area Coach January 2012 - August 2014

Westaco DBA Taco Bell Mesa, AZ

● Identified the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills

● Provided statistical information relating to revenue, analyze the financial performance of your area and understand trends on ways to drive sales and maximize profitability

● Provided overall leadership and direct supervision of approximately 7 Taco Bell restaurants maintaining company standards in food safety, introducing and reinforcing new company products and initiatives

● Scheduled and executed regular unit visits to ensure that all company standards and policies are followed.

Airport Manager September 2006 - December 2011

Avis Phoenix, AZ

● Provided guidance and direction to subordinates, including setting performance standards and monitoring performance for a staff of 200+

● Analyzed information and evaluated results to choose the best solution and solve problems

● Reviewed financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement and increase efficiency

● Oversaw all activities at airport location and ensure were running smoothly and profitably with satisfied customers and employees alike

District & Marketing Manager August 2002 - September 2006 Circle K Phoenix, AZ

● Utilized sales forecasting or strategic planning to ensure the sale and profitability of products, lines, or services, analyzing business developments and monitoring market trends

● Developed, managed and assigned tasks to Store Managers appropriately to ensure the site is clean, adequately stocked, organized and maintained to Company standards

● Provided leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs for 10 stores

● Ensured compliance with requirements by enforcing adherence to policies and procedures, and governmental regulations; advises management of needed actions Education

Servsafe Manager Certification January 2018

Small Business Management Certificate September 2014 Rio Salado College Tempe, AZ

Bachelors of Science in Business Entrepreneurial Studies May 2002 Arizona State University Tempe, AZ

Toastmaster Member Since 2004

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