Customer Service
Resume:
B R O O K E C O N W A Y
Customer Service
Strong Communication
Problem-solver
Well-organized
Insurance Operations
MS Office Suite, Photoshop and
other software applications.
Attention to detail
I am seeking a career where I am able to utilize my strengths and skills learned within the past few years. I have a servant's heart and enjoy developing relationships. My goal is to find a company willing to give me and chance and stand by me as I grow and continue to learn.
S K I L L S
E D U C A T I O N
Graduated 2015
YUKON HIGH SCHOOL
Bachelors in Psychology
2020- Current
MID-AMERICA CHRISTAIN UNIVERSITY
E X P E R I E N C E
Assistant Account Manager (Commercial)
12/2020-10/2023
CPC INSURANCE AGENCY
Help with web-design, signature blocks, social media set up and posts.
Support Customer Service Team by checking inbound client coverage documents
Accurate agency management data base used by entire office. Support Receptionist by answering phones & processing mail Provide exceptional customer service
Utilize technology to facilitate a smooth team based workflow process.
******.*.*******@*****.***
Brooke Conway LinkedIn
CUSTOMER CHAMPION . HIGH ENERGY . RESOURCEFUL . PROBLEM SOLVER . CONSCIENTIOUS . TEAM PLAYER . ORGANIZED . DETAILED . INFLUENTIAL . RELIABLE . KIMRAY, INC
RECEIVING WAREHOUSE CLERK
10/2023- CURRENT
Manage Incoming deliveries, signing and unloading shipments Storing received parts in proper
Monitor inventory with system, Infor
Processing documents in a timely matter matter
Efficiently manage day to day warehouse operations Collaborate with internal and external customers to identify, obtain, ship and deliver customer orders Successfully photograph and manage warehouse goods on the company website
Answer any emails in a professional and precise
manner
02/2017-04/2019
Warehouse Associate/ Amazon Department
BOB HOWARD PDC
Responsible for creating murals, t-shirts, and other marketing collateral. Distributed state signs and exhibits in state parks
Deliver high quality artwork
Successfully managed state exhibits and promotions Managed development of state murals and special projects as assigned
Properly receive shipments in and place them in proper locations
Properly ship out orders with the accurate location labels 03/2016-01/2017
Artist/ warehouse assistant
STATE OF OKLAHOMA TOURISM AND RECREATION DEPT
L I C E N S E S
State of Oklahoma Insurance
Producer (Casualty & Property) -
Provide assistance operations to facilitate the daily management of coins distribution to clients.
Properly package coins for customer orders providing proper labels for individual coins and sales orders. 04/2019-06/2019
Operations Associate
AMPEX
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