EDUCATION
FATIMA
CONTACT
********@*****.***
woodbridge Virginia
SKILLS
Project Management
Public Relations
Teamwork
Time Management
Leadership
Effective Communication
Critical Thinking
UNIVERSITY OF THE PUNJAB
Master of Commerce
GPA: 3.7 / 4.0
2014-2017
2012-2014
UNIVERSITY OF THE PUNJAB
Bachelor of Commerce
GPA: 3.8 / 4.0
English (Fluent)
Urdu (Fluent)
Hindi (Fluent)
LANGUAGES
WORK EXPERIENCE
EXPERTISE
PROFILE
A highly self motivated and goal-oriented professional, requires a position in an organization, which can groom me as a professional and help me learn more. I want to add value to my career by working with a team of professionals who can help me take an extra mile with the organization.
• Microsoft Excel
MOBILINK JAZZ 2019-2024
Call Centre Representative
MCB BANK 2016-2019
General Banking Officer
REMOTE JOB 2017-Current
Marketing Manager & Specialist
Response to customers inquiries via E-mail, Phone or text. handled high calls in fast pace.
Dealing customers about billing, service plans and product features Troubleshot and resolve complex, customer issues escalating as needed to ensure and effective resolution.
Assisted with customer engagement and uncover opportunities to enhance customer experience.
Participated in events committee meetings.
Provided general banking support, assisted with financial modeling. Develop and maintain strong relationships with partners, agencies, and vendors to support marketing initiatives.
Monitor and maintain brand consistency across all marketing channels and materials.
TAHIR
• Ready to work under
pressure
• Creative
• Excellent computer skills
• Good Listener